Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
456 reviews
5 stars
380
4 stars
31
3 stars4
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Dani, Dylan, and Sonia.
Efficient Processes
Customers reported that the process of switching to Verizon and setting up new devices was quick and easy, often facilitated by the staff's assistance.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right devices and plans, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific representatives, indicating inconsistency in service quality.
Store Environment
The store environment was generally described as pleasant, though some customers noted issues with temperature and wait times.
- KZKyle ZenkOct 9, 20255.0Came to Verizon to look into switching over from US cellular. The manager, Dylan was amazing. He took the time to throughly answer all of our questions and concerns. He made the process incredibly easy and effortless. Dylan made it an easy choice to switch over to Verizon. We even ended changing our home internet service to Verizon after Dylan explained the benefits, ease of use and even saved us about $40 a month vs our previous internet provider. I highly recommend stopping by this store and asking for Dylan! Thank you Dylan and Verizon!
- JTJada ThomasOct 5, 20255.0After switching over to Verizon I was grateful for the helpful staff that made the transition a breeze. Thanks to Dylan I have new devices that are wonderful.
- NNNilsSep 27, 20255.0Sonia was so helpful and amazing !!
- MCMallory CSep 26, 20255.0Sonia was so, so helpful and kind!
- SWSean WintomSep 25, 20255.0Sonia was very helpful of the top and helped me the something that’s been going on for day in a matter of 20 mins really approve!!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 805 S Park St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon at 805 S Park St in Madison, WI?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Does Verizon at 805 S Park St offer in-store pickup for orders?
Yes, they provide in-store pickup service for customers.
What payment methods are accepted at Verizon on S Park St?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Diners Club, Discover, financing options, Mastercard, Samsung Pay, and Visa.
Is Verizon at 805 S Park St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and seating.
Does Verizon at 805 S Park St provide same-day delivery service?
No, same-day delivery service is not available at this location.
How can I contact Verizon at 805 S Park St for inquiries or support?
You can call their local phone number at +1 608-237-3356 or email contact@themobilegeneration.com.
Are there any coffee shops near Verizon at 805 S Park St where I can relax before or after my visit?
Yes, Dunkin' is a nearby coffee shop where you can enjoy donuts, coffee, and smoothies.
If I need medical services nearby, what healthcare facilities are close to Verizon at 805 S Park St?
SSM Health Dean Medical Group, SSM Health St Mary's Hospital, and Dean Health System are nearby healthcare providers.
Are there any popular restaurants close to Verizon at 805 S Park St where visitors can dine?
Yes, nearby options include El Rancho Mexican Grill and The Curve, offering Mexican and American dining respectively.