Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
884 reviews
5 stars
779
4 stars
35
3 stars7
2 stars12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Orlando, Min, and Seth for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and account modifications, making the process smooth for customers.
Mixed Experiences
While most feedback was positive, there were a few reports of negative experiences, including issues with account handling and perceived pressure during sales.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining plans, promotions, and troubleshooting issues, contributing to a positive shopping experience.
- ESEmma SongDec 26, 20251.0Unfortunately, had a bad experience. I was trying to transfer my plan, and my account got locked because the attendant wasn’t sure about the process. The attendant was negligent and was fully capable of handling the process without locking my account.
- MKMichael KassDec 23, 20255.0Staff was friendly and helpful. They took time to help me with my questions and making sure I understood their suggestions. Very patient and customer oriented.
- JLJessica LucianiDec 20, 20255.0I worked with Seth at the Madison Hillsdale location. He was knowledgeable, quick and fun to work with. Made switching from my old provider super simple and I appreciate that.
- HRHutch RoweDec 11, 20255.0Corey was great. Very friendly and professional. Took care of the intake and factory reset for my two old trade in phones efficiently and demonstrated excellent proficiency during the entire process from start to finish. The store closed at 7, and by the time he finished assisting me it was after close, so I appreciate that he accommodated me. A+ to Corey.
- EAEmily AlbrightDec 9, 20255.0Corey, Min, & Seth were all incredibly helpful and patient and were able to successfully troubleshoot what had happened with a previous order set up by different store and get me setup with everything I needed while making the whole thing a pleasant experience.
Frequently Asked Questions About Verizon
What services does Verizon at 4030 University Ave in Madison offer?
Verizon provides wireless and home solutions including smartphones, tablets, mobile hotspots, accessories, internet, and home phone services.
What are the store hours for Verizon at 4030 University Ave, Madison?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup at this Madison location?
Yes, Verizon offers in-store pickup services at 4030 University Ave.
Is the Verizon store at 4030 University Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and seating.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon on University Ave?
Yes, free Wi-Fi is available at the Verizon store at 4030 University Ave.
Can I visit nearby places like Crumbl Cookies or Chipotle Mexican Grill before or after shopping at Verizon?
Yes, Crumbl Cookies and Chipotle Mexican Grill are nearby, allowing customers to enjoy desserts or Tex-Mex food before or after visiting Verizon.
Are there convenient banks near Verizon for quick financial services?
Yes, Park Bank, Chase Bank, and UW Credit Union are nearby, enabling customers to handle banking needs around their Verizon visit.
What local amenities can I access near Verizon at 4030 University Ave?
Nearby amenities include beauty and spa services at CVS Beauty, fitness centers like solidcore and Burn Boot Camp, and grocery stores such as Target Store Madison-Hilldale and Metcalfe's Market.
How can I contact the Verizon store at 4030 University Ave for inquiries?
You can call the store at +1 608-819-1882 or email contact@themobilegeneration.com for any questions.