Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
875 reviews
5 stars
771
4 stars
34
3 stars7
2 stars12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, friendliness, and positive attitudes, particularly highlighting Orlando, Min, and Seth for their exceptional service.
Knowledgeable Staff
Many reviews noted the staff's knowledge about products and services, with several customers mentioning how employees provided valuable information and assistance during their visits.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues, with specific mentions of employees like Min and Orlando who went above and beyond to fix problems and ensure customer satisfaction.
Store Atmosphere
The store was described as having a positive and welcoming atmosphere, with many customers enjoying their interactions with both staff and other patrons.
Mixed Experiences
While most feedback was positive, there were a few mentions of less satisfactory experiences, including instances of perceived pushiness or disinterest from some staff members.
- MCMarcus CNov 14, 20255.0Rep was patient and very helpful in modifying my account and saving me money from what I am presently paying. Pleasant and efficient.
- ZKZoe KushinskiNov 3, 20255.0Very good service, super super helpful!!
- ZSZach ShanyfeltNov 3, 20255.0Min was extremely helpful and patient when I came in after losing my old phone. He even helped me negotiate with the Loyalty team to a better price on my new phone. Thank you Min
- MBMaureen BradyNov 1, 20255.0A++ experience with Min at Verizon’s University Ave location. So knowledgeable, efficient and kind. Thank you, Min!
- KMKevin MaddenOct 7, 20255.0Min and Corey were so helpful and positive. I would come here rather than the one in Greenway Station.
Frequently Asked Questions About Verizon
What services does Verizon at 4030 University Ave in Madison offer?
Verizon provides wireless and home solutions including smartphones, tablets, mobile hotspots, accessories, internet, and home phone services.
What are the store hours for Verizon at 4030 University Ave, Madison?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup at this Madison location?
Yes, Verizon offers in-store pickup services at 4030 University Ave.
Is the Verizon store at 4030 University Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and seating.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon on University Ave?
Yes, free Wi-Fi is available at the Verizon store at 4030 University Ave.
Can I visit nearby places like Crumbl Cookies or Chipotle Mexican Grill before or after shopping at Verizon?
Yes, Crumbl Cookies and Chipotle Mexican Grill are nearby, allowing customers to enjoy desserts or Tex-Mex food before or after visiting Verizon.
Are there convenient banks near Verizon for quick financial services?
Yes, Park Bank, Chase Bank, and UW Credit Union are nearby, enabling customers to handle banking needs around their Verizon visit.
What local amenities can I access near Verizon at 4030 University Ave?
Nearby amenities include beauty and spa services at CVS Beauty, fitness centers like solidcore and Burn Boot Camp, and grocery stores such as Target Store Madison-Hilldale and Metcalfe's Market.
How can I contact the Verizon store at 4030 University Ave for inquiries?
You can call the store at +1 608-819-1882 or email contact@themobilegeneration.com for any questions.