If you have an issue they give you a 1800 number in India to call… after being hung up on multiple times they finally tell you that you need to go back into the store… only to be told to call the India support team again. What am I paying for Geek Squad Protection Plan for? Worst customer service I’ve ever experienced and that’s putting it lightly. Do NOT buy a cell phone from Best Buy. Go to Amazon or your carrier. Lesson learned. And judging by the amount of negative reviews I am certainly not alone.
GH
Grace H.
Sep 30, 2025
5.0
The geek squad on the West Side is soo awesome! I am especially thankful for Anthony for such amazing work, perfect!!
TS
T. S.
Jul 20, 2025
5.0
I had an excellent experience with the Geed Squad on the West Side of Madison. I brought in my laptop, which had frozen during a driver update. They promptly fixed the issue, and I left a very happy customer! I'll definitely use them again in the future.
What services does Geek Squad at Best Buy offer at 7357 W Towne Way, Madison?
Geek Squad offers tech repair, setup, and support services. You can schedule service either in-store or online.
What are the operating hours of Geek Squad at this location?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
How can I schedule a Geek Squad service appointment?
You can schedule a service appointment either by visiting the Geek Squad at 7357 W Towne Way in person or online via their website.
What is the contact phone number for Geek Squad at Best Buy in Madison?
You can reach Geek Squad at +1 608-829-1188 for inquiries or to book services.
Where is Geek Squad located in Madison, Wisconsin?
Geek Squad is located at 7357 W Towne Way, Madison, WI 53719, United States.
Are there any special promotions or deals currently available at this Geek Squad location?
Yes, they are featuring Black Friday Deals. More details can be found on their website.
What nearby stores can I visit along with Geek Squad at Best Buy?
Nearby you can find multiple Best Buy stores, Nordstrom Rack West Towne Crossing, Kohl's department store, and OfficeMax locations for office supplies and printing services.
Can I access printing and tech support services close to Geek Squad at Best Buy?
Yes, OfficeMax Print & Copy and OfficeMax Tech, which provide printing services and IT support, are located near Geek Squad for your convenience.
Are there fashion and clothing stores near Geek Squad at Best Buy in Madison?
Yes, Nordstrom Rack and Nordstrom Rack West Towne Crossing, as well as Kohl's, are nearby department and clothing stores where you can shop after your tech service visit.
How might nearby transit or places of interest help when visiting Geek Squad at 7357 W Towne Way?
When visiting Geek Squad, you can also explore nearby retailers like Best Buy and OfficeMax for additional tech and office needs, or stop by Nordstrom Rack and Kohl's for shopping. These nearby places make it convenient to handle multiple errands in one trip.