Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,464 reviews
5 stars
1,665
4 stars
944
3 stars
437
2 stars
155
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently reported issues with product availability, including items being out of stock or not matching online inventory.
In-Store Experience
The in-store experience varied significantly; some customers had positive interactions with knowledgeable staff, while others faced long waits and poor assistance.
Sales Practices
Concerns were raised about upselling practices and inconsistencies in honoring price match guarantees.
Store Condition
The store was generally described as clean and well-organized, but some customers noted empty shelves and a lack of stock in certain areas.
- PPPMK1 day ago4.0Better than west side location. Was busy so I was able to evade the annoying "can I help you" repeat assault usually faced.
- SSSkyler Steinberg2 days ago1.0Horrible service, the guy from the geek squad was no help, prolly should find a new guy, never going back there for any service or products.
- BABarbara ArnoldNov 12, 20254.0The Geek Squad do a good job helping people handle: aggravating, frustrating, mystifying and overwhelming computers, tablets, telephones and other technologies. They do this with patience and good manners often with time constraints. From a confounding cell phone to buying a new piece of equipment the Geek Squad can usually offer some options and solutions.
- MMMoseNov 11, 20255.0Although I usually avoid big box stores like a plague.. between a new Dishwasher and a new washing machine, the staff and the inventory at this location have won my future business…whole staff went out of there way to be friendly and professional, and I would say something you would expect to find at a mom and pop shop Staff A+ Inventory A+ Prices are as good as ever where else.
- KSKayla SippleOct 15, 20255.0I had a very positive in-store experience today and just wanted to pass it along to store management if possible. I purchased a pair of AirPod Pro 3 and AirPod Max headphones. I was first helped by Greg (?), a tall gentleman with a beard. He went out of his way to introduce himself and shake my hand, both small gestures were very welcoming and immediately set the tone for a positive customer experience. I was then handed off to his colleague, younger blonde male (under 25 years old I’d guess). It was his first week on the job. He was so kind and personable. I really have not had such a memorable in-store retail experience in a very long time and wanted to share how refreshing it was. I usually shop online but was desperate to get a new pair of headphones immediately, so I opted to pop into the store. I hope you can somehow pass this along to store management so these folks can be recognized for a job well done.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 2452 E Springs Dr, Madison?
You can shop TVs, computers, appliances and more at Best Buy.
What are the store hours for Best Buy in Madison?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store shopping and pickup services?
Yes, Best Buy offers in-store shopping and same day pickup services.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available for IT services and computer repair right at Best Buy.
Can I get my electronics repaired at Best Buy?
Yes, Best Buy provides service and repair for electronics through Geek Squad assistance.
Does Best Buy have electronics recycling programs?
Yes, Best Buy offers electronics recycling services to customers.
What payment options does Best Buy accept?
Best Buy accepts debit cards, checks, and does not require cash only transactions.
Are there any nearby home security services close to Best Buy in Madison?
Yes, Vivint Smart Home, a home security and private investigation service, is located nearby for your convenience.
What furniture and appliance stores are located near Best Buy in Madison?
Nearby options include Pacific Sales Kitchen and Bath, Bob's Discount Furniture, Ashley Store + Outlet, and Furniture & ApplianceMart.
Where can I find nearby restaurants and shopping while visiting Best Buy?
You can visit Global Market & Food Hall, TGI Fridays, Arod's Tex Mex, and SEPHORA for dining and shopping experiences near Best Buy.