Brand Certified
Best Buy
4.0(3501 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2452 E Springs Dr, Madison, WI
53704, United States
Certified by Best Buy • Feb 22, 2026
(608) 242-0701
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/wi/madison/2452-e-springs-dr-59.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
3,501 reviews
5 stars
1,688
4 stars
947
3 stars
440
2 stars
157
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and unresponsive employees.
Product Availability
Several customers expressed frustration with items being out of stock or not matching online availability, leading to dissatisfaction.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted a lack of staff assistance and engagement.
Geek Squad
The Geek Squad received positive feedback for their helpfulness and expertise, although some customers experienced issues with service and support.
Pricing and Promotions
Customers appreciated competitive pricing and sales, but some expressed frustration over upselling practices and issues with price matching.
- SSScolioFeb 16, 20265.0I’ve went 3 times at 3 different days to learn more about TVs and soundbars and intentionally spoke to 3 different employees about it. All 3 were super knowledgeable and articulate on what they thought was best and assisted me thoroughly in picking the best bang for buck and dealing with my own personal inability of seeing the visual differences between most models. Now that it’s been in my house and I was able to set everything up, the difference is night and day from my old tv and lack of sound system, I can’t believe I ever watched movies before.
- CKChristos KarampetsosFeb 11, 20265.0Greg is a good manager never had any issues with this store and that’s rare to say about Best Buy
- THTeresa HaackFeb 7, 20261.0The clerk told us that the TV we bought was compatible with our cable service and it isn’t. Now the return window is over and we are stuck with a TV that we can’t use.
- FEFifty Five ElevenFeb 7, 20261.0Came in to purchase a television on February 5th 2026. Was greeted at the front. Walked to the TV section. Spent 10 minutes standing around, looking for an employee. Walked back up to the front and told the fellow at the front that I'd like to talk to someone in the TV section. Was told "yeah, sure thing! Someone will be right with you". Walked back to the TVs. Waited 10 more minutes. Started looking around myself. And after finally locating what I needed myself, moved a bunch of TV boxes, dug out the TV I was looking for (55" LG OLED) and dragged it to the cashier upfront myself. 0 stars for service. 1 star for actually having what I needed in the store.
- JKJustin KubeckFeb 7, 20261.0Just wanted to check in on my favorite example of fragile masculinity. You sure have got big emotions for such a little man. Try not to have another napoleon like tantrum. Do better.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 2452 E Springs Dr, Madison?
You can shop TVs, computers, appliances and more at Best Buy.
What are the store hours for Best Buy in Madison?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store shopping and pickup services?
Yes, Best Buy offers in-store shopping and same day pickup services.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available for IT services and computer repair right at Best Buy.
Can I get my electronics repaired at Best Buy?
Yes, Best Buy provides service and repair for electronics through Geek Squad assistance.
Does Best Buy have electronics recycling programs?
Yes, Best Buy offers electronics recycling services to customers.
What payment options does Best Buy accept?
Best Buy accepts debit cards, checks, and does not require cash only transactions.
Are there any nearby home security services close to Best Buy in Madison?
Yes, Vivint Smart Home, a home security and private investigation service, is located nearby for your convenience.
What furniture and appliance stores are located near Best Buy in Madison?
Nearby options include Pacific Sales Kitchen and Bath, Bob's Discount Furniture, Ashley Store + Outlet, and Furniture & ApplianceMart.
Where can I find nearby restaurants and shopping while visiting Best Buy?
You can visit Global Market & Food Hall, TGI Fridays, Arod's Tex Mex, and SEPHORA for dining and shopping experiences near Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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