Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Availability
Many customers expressed frustration over limited stock and availability of items in the store.
Geek Squad Experience
Experiences with Geek Squad varied, with some customers reporting excellent service while others faced significant delays and issues.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and helpful staff, while others felt uncomfortable due to perceived pushiness.
JP
Joseph Perlman
1 day ago
5.0
Staff was tremendously helpful
KM
Kale Martens
Jan 16, 2026
1.0
couldn't talk to a person when I tried to call the store because the most useless robot ever kept rerouting me
HM
Hope Martyn
Dec 27, 2025
3.0
Was trying to buy a display computer tower. After we had everything else boxed up they couldn't scan the monitor to pay, they call a manager and he says that one isn't supposed to be here. We have to ship it back. Which was annoying but I understand. Not one associate offered to help find something similar. All of a sudden everyone was mute. 🤷
KK
Kris Kerr
Dec 26, 2025
5.0
Did data transfer, etc, to new laptop. Patient & helpful.
CK
Christina Krause
Dec 21, 2025
2.0
Was greeted at the door and told someone would come and help by the sound systems. No one came. After 10 minutes I looked all over and still noone. I gave up and left