Verizon

4.9
860 reviews
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Business Details

40 Copeland Ave., La Crosse, WI
54603, United States
(608) 782-2963
https://www.teamwireless.com/
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About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
40 Copeland Ave., La Crosse, WI
54603, United States

Hours

Reviews

4.9
857 reviews
5 stars
809
4 stars
26
3 stars
2
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and courteous, with specific mentions of employees like Josh, Jared, and John.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting fast resolutions to their issues.

Knowledgeable Staff

The staff was frequently described as knowledgeable about products and services, providing thorough explanations and answering questions effectively.

Positive Experiences

Numerous customers reported having pleasant experiences at the store, often expressing a desire to return for future needs.

Problem Resolution

Several reviews mentioned successful problem resolution, with staff going above and beyond to ensure customer satisfaction.
  • DS
    Dylan Swenson
    5 days ago
    5.0
    Josh G is the man! He was very helpful, kept a patient and positive attitude and made sure I understood everything. Thank you so much Josh!
  • ES
    Eric Stowell
    5 days ago
    5.0
    Greate service, and super friendly. Tipped me off to deals and promotions I would have missed, wound up saving me money, and improving my phone service. Glad I didn't try to do this online myself. Thanks.
  • EK
    Erin Kies
    Nov 12, 2025
    5.0
    John O was amazing! He took the time needed to get all of our new devices set up, fully answered all of our questions, and maintained a positive and educational conversation throughout our experience. he is a highly recommended representative to work with at the store. Very knowledgeable and really cared about getting us set up with the best promotions possible.
  • BO
    Brandon Olson
    Nov 10, 2025
    5.0
    John is great. I only go to 1 store in Lacrosse area and thats by the festive there. Those guys are knowledgeable and really easy to work with
  • JC
    Jessica Cowburn
    Nov 1, 2025
    5.0
    John is so knowledgeable and helpful. Switching phones is something I find stressful and he made it easy.
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Frequently Asked Questions About Verizon

What types of products can I find at Verizon on 40 Copeland Ave?

Verizon offers cell phones, tablets, accessories, home phone and internet services, internet on the go, vehicle diagnostics, and roadside assistance products.

What services does Verizon provide at their La Crosse location?

They provide customer service, technical support, cellular and internet services, home phone service, vehicle diagnostics, and roadside assistance.