Mixed feedback on customer service; some found staff helpful and friendly, while others reported poor service and unhelpful employees.
Product Availability
Customers noted issues with stock levels and product availability, with some items not being in stock despite online listings.
Delivery Issues
Numerous complaints about delivery problems, including damaged items and poor communication regarding delivery schedules.
Geek Squad Performance
Geek Squad received both praise for their technical support and criticism for delays and unhelpfulness.
Pricing and Policies
Concerns raised about pricing policies, including issues with price matching and return policies that customers found unsatisfactory.
AW
Adam Westcott
Nov 13, 2025
5.0
Great sales man
DK
David Kirchoff
Oct 17, 2025
4.0
This store is dead. The employees kept coming up asking me if I needed help.
MW
Martin White
Oct 8, 2025
5.0
Came here to replace our refrigerator. The gentleman was helping a mom and her teen ager with something, but was finished with them as I browsed the wares. He showed me what it would cost and I had them do the take away service. It took 15 minutes. They showed up on the day, brought it in, took the old one away. It was great.
FB
Felicia Brant
Oct 2, 2025
5.0
Staff is always helpful with any questions you may have