Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,269 reviews
5 stars
1,206
4 stars
562
3 stars
269
2 stars
71
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unknowledgeable employees.
Product Availability
Customers noted a good selection of products, but some expressed frustration with inventory issues and the availability of specific items.
Geek Squad Experience
The Geek Squad received positive reviews for their assistance, but there were also complaints about service and product knowledge.
Store Environment
The store was generally described as clean and organized, but some customers felt that staff were more focused on online orders than in-store customers.
Sales Tactics
Several reviews mentioned aggressive upselling tactics by staff, which led to negative experiences for some customers.
- NINick Ingram2 days ago1.0I called in and instead of a human picking up I got an AI customer service representative. My experience was disgusting and it was all to slash jobs and fire more employees.
- SBSheldon B4 days ago5.0The staff were super helpful and friendly. The shop was well stocked and had a wide variety of the type of product we were looking for.
- MPMatteo PeiranoNov 16, 20255.0Ampia scelta di prodotti elettronici e personale gentile
- MMMatthew McConvilleNov 15, 20255.0Thanks Johnny you were a great help today!
- RLRichard LabekNov 2, 20255.0Had my first experience using the Geek Squad. I had a huge issue with my my phone. Went to a Verizon to have it fix, but the gentleman there couldn't repair it. The only thing He did right was to send me to Best Buy. There I met Mike & Sage. The two greatest guys you can get to know. Sage worked on it and repaired it. Forget Verizon - from now on I'm going to the Geek Squad !!! Two intelligent guys.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Kenosha?
You can shop TVs, computers, appliances, and more at Best Buy in Kenosha.
What are the store hours for Best Buy in Kenosha?
Best Buy Kenosha is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Kenosha offer curbside pickup?
Best Buy Kenosha offers curbside pickup for customers.
Can I get my electronics repaired at Best Buy Kenosha?
Yes, Best Buy Kenosha provides service and repair support through Geek Squad.
Are appointments required for shopping or services at Best Buy Kenosha?
No, appointments are not required for shopping or services at Best Buy Kenosha.
What payment methods does Best Buy Kenosha accept?
Best Buy Kenosha accepts debit cards and paychecks and does not require cash only payments.
Is there electronics recycling available at Best Buy Kenosha?
Yes, Best Buy Kenosha offers electronics recycling services.
Which nearby place should I visit if I need expert computer repair services?
The nearby Geek Squad location provides mobile phone sales, IT service, and computer repair, perfect for your tech needs.
Where can I enjoy a meal before or after shopping at Best Buy Kenosha?
You can visit nearby restaurants such as Texas Roadhouse, Buffalo Wild Wings, or Cracker Barrel Old Country Store for a meal.
Are there any health and medical centers close to Best Buy Kenosha?
Yes, Aurora Ophthalmology/Optometry, Aurora Dermatology, and the Vince Lombardi Cancer Clinic are nearby health and medical centers.