Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unknowledgeable employees.
Product Availability
Customers appreciated the wide selection of electronics, but there were complaints about incorrect online inventory and items not being available in-store.
Store Experience
Many reviews highlighted a clean and organized store environment, though some noted issues with staffing levels and long wait times.
Geek Squad
The Geek Squad received positive mentions for their assistance, but there were also complaints about their service and knowledge.
RW
Rick Wesler
Dec 29, 2025
5.0
Wide selection of home electronics.
OC
OXY CHRIST
Dec 26, 2025
5.0
Shoutout to Ryan!! Went in to purchase my first gaming PC & he was super helpful & friendly!
CS
Carl Sadler
Dec 19, 2025
1.0
This store is going downhill. Terrible customer service, long waits, poorly staffed with unqualified employees. Shut it down.
RF
RYAN Farcas
Dec 11, 2025
1.0
phone system is garbage it hung up on me 7 times, took me 45 minutes just to talk with a person.
JR
Jerry Ramirez
Dec 10, 2025
5.0
Natalia was such a great help with helping me find an ipad. Her services was very much appreciated!