Best Buy

4.0
1868 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2850 Deerfield Dr, Janesville, WI
53546, United States

Hours

Reviews

4.0
1,868 reviews
5 stars
917
4 stars
447
3 stars
242
2 stars
75
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.

Product Availability

Frequent complaints about items being out of stock, leading customers to order online instead.

Repair Services

Negative feedback regarding Geek Squad services, with reports of poor communication and ineffective diagnostics.

Store Experience

Some customers enjoyed a clean and organized store with friendly staff, while others felt the layout was confusing and service was lacking.

Pricing Issues

Concerns about high prices and dissatisfaction with the handling of promotions and price matching.
  • DS
    Dylan S
    2 days ago
    3.0
    Prices don't match what's listed online. What you'd expect from a big box store nowadays
  • KD
    Kindra Dawn
    5 days ago
    5.0
    Only there forba brief moment to discuss how to close an acct. Employees were helpful in directing me how to do so.
  • KS
    Kevin Smith
    Nov 14, 2025
    5.0
    Jakob R. is probably the most helpful Best Buy / Geek Squad employee I’ve ever had the pleasure of dealing with.
  • LF
    Luv Fit
    Oct 28, 2025
    1.0
    They damaged my screen protector and my case and had the nerve to charge me for a screen protector placement service on top of the screen protector and wouldn't replace it correctly nor refund the total price
  • WG
    William Griep
    Oct 26, 2025
    5.0
    Excellent bargains great service and awesome warranty

Frequently Asked Questions About Best Buy

What are the opening hours for Best Buy in Janesville?

Best Buy in Janesville is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What products can I shop for at Best Buy located at 2850 Deerfield Dr?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy on Deerfield Dr.