Horrible AI bot that cannot transfer you a employee of the actual location.
AZ
Andrew Zwieg
Feb 14, 2026
1.0
The fact you spend hours on the phone trying to resolve an issue is ridiculous. That does not get resolved and you just get more upset. I will never shop at Best Buy again.
DT
Daniel J Thompson
Feb 8, 2026
5.0
Went to Geek Squad. Awesome experience! Really helped with 2 computers. Very little cost.
JC
J C
Jan 27, 2026
5.0
Tyler helped me buy a microwave yesterday. Super helpful and friendly! He brought it to the front for me and loaded it into my car. Very wonderful service and great staff!
MM
Mark
Jan 24, 2026
1.0
There is no longer a way to call and talk to someone at the store. You go through an automated voice service and they won't connect you to the store even if you ask. We buy from Best Buy to have a human experience. If we didn't want that we would just get it cheaper from somewhere else online. Please consider changing your policy.
What are the opening hours for Best Buy in Janesville?
Best Buy in Janesville is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What products can I shop for at Best Buy located at 2850 Deerfield Dr?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy on Deerfield Dr.
Does Best Buy Janesville offer curbside pickup for online orders?
Best Buy Janesville offers curbside pickup, allowing you to order online and conveniently collect your items without entering the store.
Can I get device repairs at Best Buy Janesville?
Yes, Best Buy Janesville provides service repair support through their Geek Squad services, available in-store.
What payment methods are accepted at Best Buy Janesville?
Best Buy Janesville accepts debit cards and does not require cash only payments, allowing convenient electronic transactions.
Is in-store shopping available at Best Buy in Janesville?
Yes, you can shop in-store at Best Buy Janesville during their opening hours for a hands-on experience with products.
What should I know about Geek Squad near Best Buy Janesville?
Geek Squad, located near Best Buy, offers expert tech support and repair services for devices purchased at Best Buy or elsewhere.
Are there any nearby dining options close to Best Buy Janesville?
Nearby dining options include Cinnabon for sweet treats and Chester's Chicken for quick meals, perfect for visits before or after shopping.
Where can I find mobile phone stores near Best Buy Janesville?
Nearby mobile phone stores include Boost Mobile and UScellular, which offer phones and plans that complement your electronics shopping.
Are there convenient shipping and money transfer services near Best Buy Janesville?
Yes, Western Union provides money transfer services nearby, and the UPS Access Point is available for courier and shipping needs.
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