Verizon

4.7
555 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
2101 S Oneida St, Green Bay, WI
54304, United States

Hours

Reviews

4.8
550 reviews
5 stars
499
4 stars
18
3 stars
6
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jayme, Zach, and Brad.

Efficiency

Many reviews highlighted the quick and efficient service provided during phone upgrades and account setups.

Store Atmosphere

The store was described as clean and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding upselling and issues with online orders.
  • SS
    Sabotage
    1 day ago
    5.0
    Brad was amazing, super knowledgeable and informative. No add-ons were forced and easy to setup the new phone. For someone with severe gad he really made it easy to feel welcome and inviting. 5/5 I'd gladly come back.
  • MD
    Mary Jo Dean
    6 days ago
    5.0
    Brad did a great job, made it great experience And was super helpful and very knowledgeable!😁👍
  • PR
    Pam Richmond
    Jan 5, 2026
    5.0
    We spent time today with Brad Schiferl, the store manager, at Verizon Team Wireless. We purchased a new iPad and he was very nice to deal with. He looked for the best offers, explained everything he was doing and was just a true pleasure to work with. This will be our one location to come to for any questions and further purchases of iPhones and iPads. Thank you, Brad.
  • EW
    Elly Weyenberg
    Dec 27, 2025
    5.0
    Jayme was incredibly helpful and patient with all our questions. She knew how to get us the best deal and made sure all our devices were connected and working before we left. Great experience. The rest of the staff was also great.
  • SP
    Sandy Pihlaja
    Dec 17, 2025
    5.0
    Huge shoutout to Jayme at the Verizon store on Oneida in Green Bay. Amazing rep and amazing experience. Highly recommend the store and Verizon, thank you for employing the best. 5/5

Frequently Asked Questions About Verizon

What types of services does Verizon at 2101 S Oneida St offer?

Verizon at 2101 S Oneida St offers device repair, telephone service, Charter Communications, internet, and sales of smartphones, tablets, and accessories.

What are the store hours for Verizon at this location?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.