Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Green Bay’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Aaron, Ben, and Kelsey.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively answering customer questions and providing tailored recommendations.
Store Environment
The store was described as clean and modern, contributing to a positive shopping experience.
Sales Practices
Some customers expressed concerns about misleading sales tactics and issues with third-party vendor practices, leading to dissatisfaction.
Technical Support
Several reviews noted effective troubleshooting and support for technical issues, with staff going above and beyond to resolve problems.
DB
David Brumbeloe
6 days ago
5.0
Came into Verizon today to switch over my plan and upgrade my phone. Harrison helped me through each step even when we had difficulties changing over. He found a way around and set up the plan I wanted. Very happy with the service and patience in this environment.
DS
Donald Snyder
Oct 31, 2025
5.0
Once again, I experience a great and professional experience dealing with AARON at Verizon. I have been with Verizon for over 25 years and was just about ready to move to another carrier when I decided to give another Verizon store a opportunity for my business. AARON waited on me and as you can see, I’m still here. Thanks for Helping me get through my technical difficulties with the phone. AARON, don’t ever leave Verizon please. I would be lost.
EW
Emma Witak
Oct 31, 2025
5.0
Harrison did an amazing job with assisting my client finding a new phone! He was very helpful, attentive & very patient! He was able to set up everything on my clients phone without hesitation & helped us find the perfect accessories they were needed!
SJ
Saad Jama
Oct 11, 2025
5.0
Aaron is hands down one of the best managers I’ve ever dealt with at any store, not just Verizon. He’s the kind of person who actually listens to what you need instead of trying to rush you or sell you something random. He took the time to explain everything clearly, helped me find the best deals, and made sure I left feeling confident about my purchase. He’s also just a cool, down-to-earth person, super funny, friendly, and easy to talk to. You can tell he knows his job inside and out, and he truly enjoys helping people. It’s rare to find that kind of customer service these days, and Aaron definitely sets the bar high.
If every store had a manager like Aaron, customer service everywhere would be 10x better. Highly recommend asking for him if you visit this Verizon location, you’ll be in good hands!
SJ
Sawda Jama
Oct 11, 2025
5.0
I just want to take a moment to shout out Aaron, the manager at this location - he is honestly the absolute BEST! Every time I’ve stopped by or reached out, he’s been so helpful, patient, and genuinely kind. You can tell he really cares about his customers and goes above and beyond to make sure you get exactly what you need. Aaron also has such a great personality - he’s funny, easy to talk to, and always finds a way to make what could be a stressful phone purchase actually fun. He remembers his customers, treats everyone with respect, and really knows his stuff when it comes to all the latest phones and plans. You can tell he takes pride in what he does, and that makes a huge difference. He helped me so much with my iPhone order and made the whole process smooth and stress-free. Honestly, it’s rare to find someone who’s both professional and personable like that. To sum it up - if you ever need anything at Verizon, ask for Aaron. I would 100% recommend him to anyone. He’s simply the best!
What are the store hours for Verizon at 2415 W Mason St, Green Bay?
Verizon at 2415 W Mason St is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store at 2415 W Mason St require appointments?
No, appointments are not required, but you can call ahead to make one if you prefer.
Which wireless brands are available at the Verizon store at 2415 W Mason St?
The store offers devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
Can I pick up online orders in-store at this Verizon location?
Yes, in-store pickup is available for orders placed online.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
What services does the Verizon store offer?
They provide Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot devices.
What can I do near Verizon at 2415 W Mason St if I need a quick meal or coffee?
Nearby options include Chili's Grill & Bar and Schlotzsky's for meals, and Cinnabon, La Java Roasting House, or Jolted Java for coffee.
Are there any automotive services near this Verizon store?
Yes, nearby you'll find Auto Aces of Ashwaubenon, Take 5 Oil Change, ADA Motorwerks, and Mobil 1 Lube Express for various automotive repair and maintenance needs.
Where can I shop for discounted items or beauty supplies near Verizon on W Mason St?
Dollar Tree offers discount and convenience items, while Sally Beauty and Cost Cutters provide beauty and hair salon services nearby.
How can nearby transit or landmarks help me find Verizon at 2415 W Mason St?
The Verizon store is located near Cellular Sales and Metro by T-Mobile stores, as well as popular eateries and shops, making it easy to locate within the retail area along W Mason Street in Green Bay.