Verizon

4.6
262 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Green Bay’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2415 W Mason St, Green Bay, WI
54303, United States

Hours

Reviews

4.6
262 reviews
5 stars
222
4 stars
13
3 stars
6
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Aaron, Harrison, and Ben for their exceptional service.

Sales Experience

Many reviews noted a positive sales experience, with staff taking the time to explain options and ensure customers received the best deals without feeling pressured to upsell.

Store Environment

The store was described as clean and modern, contributing to a pleasant shopping experience.

Mixed Experiences

While many customers had positive interactions, some reported issues with billing, miscommunication, and dissatisfaction with the store being a third-party vendor rather than a direct Verizon store.
  • JH
    Joe Hunt
    Dec 24, 2025
    5.0
    Aaron was super welcoming, organized, and patient! Our family of 8 was all switching cell carriers on Christmas Eve, and they were super helpful through the whole process (great patience was needed since we aren’t very organized). The rest of the team was super personable as well, and it totally made our Christmas Eve more enjoyable. 10/10 service, Aaron was an awesome first impression of Verizon!
  • DD
    Don DeChamps
    Dec 18, 2025
    5.0
    Harrison - was very helpful in assuring we got all the discounts we were eligible for. Took the extra time in phone setup and assuring our phones were set up appropriately. Definitely recommend Harrison as a sales associate to ask for. Harrison explained the process as we went through the transfer. Made the entire Verizon upgrade pleasant and worth our time.
  • DL
    Damien Lepak
    Dec 14, 2025
    5.0
    Harrison did an amazing job helping me with my device upgrade, explaining all my benefits and possible upgrades. Definitely would come back again to this location! If I could give more stats I would.
  • IM
    Israel Medina
    Dec 4, 2025
    5.0
    Called about previous days setup, Aaron answered and helped me every step of the way. Didn’t promise anything he couldn’t deliver, even hooked it up and kept my phone safe. Absolutely the best customer service I’ve had. Was helpful and did his best to offer the best deals. Amen to you brother. Service and phone is great. Edit. He also was very decent about not trying to upsell. Keep on rocking dude.
  • NG
    Nick G
    Dec 1, 2025
    5.0
    Danny gave my wife and myself fantastic service and helped us fully with our new phones. Can not recommend enough.

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 2415 W Mason St, Green Bay?

Verizon at 2415 W Mason St is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does the Verizon store at 2415 W Mason St require appointments?

No, appointments are not required, but you can call ahead to make one if you prefer.