Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Green Bay’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
262 reviews
5 stars
222
4 stars
13
3 stars
6
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Aaron, Harrison, and Ben for their exceptional service.
Sales Experience
Many reviews noted a positive sales experience, with staff taking the time to explain options and ensure customers received the best deals without feeling pressured to upsell.
Store Environment
The store was described as clean and modern, contributing to a pleasant shopping experience.
Mixed Experiences
While many customers had positive interactions, some reported issues with billing, miscommunication, and dissatisfaction with the store being a third-party vendor rather than a direct Verizon store.
- JHJoe HuntDec 24, 20255.0Aaron was super welcoming, organized, and patient! Our family of 8 was all switching cell carriers on Christmas Eve, and they were super helpful through the whole process (great patience was needed since we aren’t very organized). The rest of the team was super personable as well, and it totally made our Christmas Eve more enjoyable. 10/10 service, Aaron was an awesome first impression of Verizon!
- DDDon DeChampsDec 18, 20255.0Harrison - was very helpful in assuring we got all the discounts we were eligible for. Took the extra time in phone setup and assuring our phones were set up appropriately. Definitely recommend Harrison as a sales associate to ask for. Harrison explained the process as we went through the transfer. Made the entire Verizon upgrade pleasant and worth our time.
- DLDamien LepakDec 14, 20255.0Harrison did an amazing job helping me with my device upgrade, explaining all my benefits and possible upgrades. Definitely would come back again to this location! If I could give more stats I would.
- IMIsrael MedinaDec 4, 20255.0Called about previous days setup, Aaron answered and helped me every step of the way. Didn’t promise anything he couldn’t deliver, even hooked it up and kept my phone safe. Absolutely the best customer service I’ve had. Was helpful and did his best to offer the best deals. Amen to you brother. Service and phone is great. Edit. He also was very decent about not trying to upsell. Keep on rocking dude.
- NGNick GDec 1, 20255.0Danny gave my wife and myself fantastic service and helped us fully with our new phones. Can not recommend enough.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 2415 W Mason St, Green Bay?
Verizon at 2415 W Mason St is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store at 2415 W Mason St require appointments?
No, appointments are not required, but you can call ahead to make one if you prefer.
Which wireless brands are available at the Verizon store at 2415 W Mason St?
The store offers devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
Can I pick up online orders in-store at this Verizon location?
Yes, in-store pickup is available for orders placed online.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
What services does the Verizon store offer?
They provide Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot devices.
What can I do near Verizon at 2415 W Mason St if I need a quick meal or coffee?
Nearby options include Chili's Grill & Bar and Schlotzsky's for meals, and Cinnabon, La Java Roasting House, or Jolted Java for coffee.
Are there any automotive services near this Verizon store?
Yes, nearby you'll find Auto Aces of Ashwaubenon, Take 5 Oil Change, ADA Motorwerks, and Mobil 1 Lube Express for various automotive repair and maintenance needs.
Where can I shop for discounted items or beauty supplies near Verizon on W Mason St?
Dollar Tree offers discount and convenience items, while Sally Beauty and Cost Cutters provide beauty and hair salon services nearby.
How can nearby transit or landmarks help me find Verizon at 2415 W Mason St?
The Verizon store is located near Cellular Sales and Metro by T-Mobile stores, as well as popular eateries and shops, making it easy to locate within the retail area along W Mason Street in Green Bay.