Geek Squad

Reviews

• NN

  noot noot

  Feb 27, 2026
  5.0
  Jere was extremely helpful and made my day with helping me replace my earbuds that broke. I wasn't sure what to expect with filing a claim under my protection plan, and I'm incredibly grateful someone with such excellent customer service was able to help.
• DN

  Debbie Nelson

  Feb 18, 2026
  5.0
  I think I'm pretty computer savvy, but when I can't Google my way out of a problem, Best Buy Geek Squad knows exactly how to fix it and gets my computer spruced up every time! I've been there three times over the years, and I need to schedule an appointment again now for something else! They are great!
• EB

  Ethan Banks

  Oct 2, 2025
  1.0
  Geek Squad originally did a faulty screen repair on my phone, and they agreed to replace it. I spent three hours with the team on a Thursday working through the process, and everything seemed set. When I went back on Monday to pick up the replacement, Andre told me they were no longer replacing the phone. Very disappointing experience — I’d recommend getting Apple repairs done elsewhere.
• SR

  Sterling Rachwal

  May 21, 2022
  5.0
  Good customer service, fast and reliable.
• DC

  Debra Christesen-Dworak

  Sep 28, 2021
  1.0
  in store service is very good Contacting by phone a nightmare!!!!!!!!!!