Business Details
2512 Washington St, Grafton, WI
53024, United States
Certified by Verizon • Feb 22, 2026
(262) 377-6151
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/wi/grafton/2512-washington-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Grafton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Grafton connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
528 reviews
5 stars
455
4 stars
16
3 stars6
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, patience, and willingness to go above and beyond.
Knowledgeable Staff
Numerous reviews mentioned the staff's expertise and ability to provide clear explanations and recommendations for products and services.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and lack of knowledge from some employees.
Store Environment
The store was generally described as friendly and professional, although some customers noted issues with wait times and the need for better organization.
Product Issues
Several customers reported problems with their devices or services, but many praised the staff for resolving these issues effectively.
- DMDiego Misic3 days ago5.0If you want things to make sense and done right, I highly recommend seeing Jake at the Grafton Location. The guy is awesome and very professional. Definitely knows his job. I’ve been taken care of others but this guy is definitely the best.
- MMMarsJan 17, 20265.0i was having trouble with transferring my number from my old phone to my new phone and alan did a tremendously great job. stress free and it only took about 20ish minutes for things to get resolved.
- GBGary BehrentDec 22, 20255.0Tim was very helpful. We had some hardware issues and he was able to text us recommendations and best times to come back in
- MTMichelle TsuiNov 10, 20255.0Tyler F. went above and beyond and gave us amazing customer service for our phone and watch upgrades. He made the process of getting a new phone so smooth and easy and Tyler was incredibly knowledgeable and helped us find a plan that actually fit our needs. He was very patient and answered all our questions without any pressure and even found some additional discounts for our family. Make sure you ask for Tyler at the Grafton location!! Thanks!
- JJJasonOct 12, 20255.0Alan was wonderful. Highly reccomend asking for him for all of your cellular/device needs.
Frequently Asked Questions About Verizon
What services does Verizon at 2512 Washington St. in Grafton offer?
Verizon at 2512 Washington St. offers wireless device sales including iPhones, Samsung Galaxy, Google Pixel, and Motorola phones. They also provide Verizon wireless plans, accessories, exclusive services, and bill payment in-store.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting Verizon at 2512 Washington St.?
No appointment is required, but you can call to make one if preferred.
What brands of phones does Verizon at this location sell?
They sell phones and devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Can I pick up my online orders at the Grafton Verizon store?
Yes, the store offers in-store pickup for your convenience.
What payment methods are accepted at Verizon Grafton?
They accept American Express, Discover, MasterCard, and Visa.
How can I contact Verizon at 2512 Washington St.?
You can call them at +1 262-377-6151 or email CustomerService@cellularsales.com.
Are there any restaurants near Verizon at 2512 Washington St. for grabbing a meal before or after shopping?
Yes, nearby dining options include Qdoba Mexican Grill, Charcoal Grill steakhouse, Dairy Queen for ice cream, Quiznos sandwich shop, McDonald's, and Subway for fast food.
What other stores or services are located near Verizon at 2512 Washington St. that might be useful for customers?
Nearby stores include ALDI USA supermarket, Sleep Number and Steinhafels Mattress stores, GameStop, PetSmart, and beauty salons like Great Clips and Sport Clips Haircuts.
How can nearby places help me when visiting Verizon in Grafton?
Nearby places like the Kohler Credit Union - Grafton and US Bank provide convenient banking options near Verizon, while coffee shops like Starbucks offer a place to relax. Gas stations like CITGO SUPER SALES can refuel your vehicle after your visit.
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Certified February 22, 2026Yext Knowledge Graph
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