Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Grafton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
519 reviews
5 stars
446
4 stars
16
3 stars6
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to go above and beyond.
Knowledgeable Staff
Numerous reviews mentioned the staff's expertise and ability to provide clear explanations and solutions to customer inquiries.
Positive Experiences
A significant number of customers reported having enjoyable experiences during their visits, often mentioning specific employees who made a positive impact.
Mixed Reviews
While many customers had positive experiences, some reported issues with specific employees or felt that service was lacking at times.
Store Environment
Customers appreciated the store's atmosphere and the professionalism of the staff, although some noted slow service during busy times.
- MTMichelle TsuiNov 10, 20255.0Tyler F. went above and beyond and gave us amazing customer service for our phone and watch upgrades. He made the process of getting a new phone so smooth and easy and Tyler was incredibly knowledgeable and helped us find a plan that actually fit our needs. He was very patient and answered all our questions without any pressure and even found some additional discounts for our family. Make sure you ask for Tyler at the Grafton location!! Thanks!
- JJJasonOct 12, 20255.0Alan was wonderful. Highly reccomend asking for him for all of your cellular/device needs.
- PPPedro PeraltaSep 30, 20255.0Andy, Jonathon, and Zach were absolutely amazing! From the moment I walked in, they made the entire experience smooth, stress-free, and enjoyable. They went above and beyond to answer my questions, made me feel valued, and worked together to make sure I walked out with exactly the phone I wanted. Their professionalism, friendliness, and teamwork really stood out. I couldn’t be happier with the service I received—thank you all for making this such a great experience!
- RERima ErmisAug 24, 20255.0Jake was wonderful. He helped us put in contacts and answered all our questions. He was very patient and knowledgeable. He needs to be given a raise!
- MOMichelle OberheuJul 3, 20255.0Went in an hour before closing, unaware of their hours, and Jake Olson was super helpful, and patient. Reviewed my family plan and all of our devices. We set us up with the best plan and devices for all of us. Stayed after closing and we connected the next day to finish up. He was amazing and so complete to make sure we had all the accessories we needed to be successful with everything we had just got! Thank goodness I stopped in that night since the best promo was ending that night! Thank you Jake!
Frequently Asked Questions About Verizon
What services does Verizon at 2512 Washington St. in Grafton offer?
Verizon at 2512 Washington St. offers wireless device sales including iPhones, Samsung Galaxy, Google Pixel, and Motorola phones. They also provide Verizon wireless plans, accessories, exclusive services, and bill payment in-store.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting Verizon at 2512 Washington St.?
No appointment is required, but you can call to make one if preferred.
What brands of phones does Verizon at this location sell?
They sell phones and devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Can I pick up my online orders at the Grafton Verizon store?
Yes, the store offers in-store pickup for your convenience.
What payment methods are accepted at Verizon Grafton?
They accept American Express, Discover, MasterCard, and Visa.
How can I contact Verizon at 2512 Washington St.?
You can call them at +1 262-377-6151 or email CustomerService@cellularsales.com.
Are there any restaurants near Verizon at 2512 Washington St. for grabbing a meal before or after shopping?
Yes, nearby dining options include Qdoba Mexican Grill, Charcoal Grill steakhouse, Dairy Queen for ice cream, Quiznos sandwich shop, McDonald's, and Subway for fast food.
What other stores or services are located near Verizon at 2512 Washington St. that might be useful for customers?
Nearby stores include ALDI USA supermarket, Sleep Number and Steinhafels Mattress stores, GameStop, PetSmart, and beauty salons like Great Clips and Sport Clips Haircuts.
How can nearby places help me when visiting Verizon in Grafton?
Nearby places like the Kohler Credit Union - Grafton and US Bank provide convenient banking options near Verizon, while coffee shops like Starbucks offer a place to relax. Gas stations like CITGO SUPER SALES can refuel your vehicle after your visit.