Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Grafton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
520 reviews
5 stars
447
4 stars
16
3 stars6
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.
Staff Knowledge
Numerous reviews mentioned the staff's expertise and ability to provide helpful information regarding plans and devices.
Mixed Experiences
While many customers had positive interactions, there were also reports of rude behavior from some staff members, leading to dissatisfaction.
Store Environment
Customers appreciated the friendly atmosphere but noted issues with slow service during busy times.
Technical Assistance
Several reviews highlighted the staff's effectiveness in resolving technical issues and providing support for device setups.
- GBGary BehrentDec 22, 20255.0Tim was very helpful. We had some hardware issues and he was able to text us recommendations and best times to come back in
- MTMichelle TsuiNov 10, 20255.0Tyler F. went above and beyond and gave us amazing customer service for our phone and watch upgrades. He made the process of getting a new phone so smooth and easy and Tyler was incredibly knowledgeable and helped us find a plan that actually fit our needs. He was very patient and answered all our questions without any pressure and even found some additional discounts for our family. Make sure you ask for Tyler at the Grafton location!! Thanks!
- JJJasonOct 12, 20255.0Alan was wonderful. Highly reccomend asking for him for all of your cellular/device needs.
- PPPedro PeraltaSep 30, 20255.0Andy, Jonathon, and Zach were absolutely amazing! From the moment I walked in, they made the entire experience smooth, stress-free, and enjoyable. They went above and beyond to answer my questions, made me feel valued, and worked together to make sure I walked out with exactly the phone I wanted. Their professionalism, friendliness, and teamwork really stood out. I couldn’t be happier with the service I received—thank you all for making this such a great experience!
- RERima ErmisAug 24, 20255.0Jake was wonderful. He helped us put in contacts and answered all our questions. He was very patient and knowledgeable. He needs to be given a raise!
Frequently Asked Questions About Verizon
What services does Verizon at 2512 Washington St. in Grafton offer?
Verizon at 2512 Washington St. offers wireless device sales including iPhones, Samsung Galaxy, Google Pixel, and Motorola phones. They also provide Verizon wireless plans, accessories, exclusive services, and bill payment in-store.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting Verizon at 2512 Washington St.?
No appointment is required, but you can call to make one if preferred.
What brands of phones does Verizon at this location sell?
They sell phones and devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Can I pick up my online orders at the Grafton Verizon store?
Yes, the store offers in-store pickup for your convenience.
What payment methods are accepted at Verizon Grafton?
They accept American Express, Discover, MasterCard, and Visa.
How can I contact Verizon at 2512 Washington St.?
You can call them at +1 262-377-6151 or email CustomerService@cellularsales.com.
Are there any restaurants near Verizon at 2512 Washington St. for grabbing a meal before or after shopping?
Yes, nearby dining options include Qdoba Mexican Grill, Charcoal Grill steakhouse, Dairy Queen for ice cream, Quiznos sandwich shop, McDonald's, and Subway for fast food.
What other stores or services are located near Verizon at 2512 Washington St. that might be useful for customers?
Nearby stores include ALDI USA supermarket, Sleep Number and Steinhafels Mattress stores, GameStop, PetSmart, and beauty salons like Great Clips and Sport Clips Haircuts.
How can nearby places help me when visiting Verizon in Grafton?
Nearby places like the Kohler Credit Union - Grafton and US Bank provide convenient banking options near Verizon, while coffee shops like Starbucks offer a place to relax. Gas stations like CITGO SUPER SALES can refuel your vehicle after your visit.