Business Details
5790 N Port Washington Rd, Glendale, WI
53217, United States
Certified by Verizon • Feb 22, 2026
(414) 967-5622
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/wisconsin/glendale/bayshore-319494
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Glendale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
301 reviews
5 stars
176
4 stars
26
3 stars
25
2 stars
16
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Julius, Mo, and Andrew.
Long Wait Times
Several reviews noted long wait times for service, with some customers expressing frustration over delays beyond their scheduled appointments.
Mixed Experiences
While many customers had positive interactions, others reported issues with service quality, including being turned away for assistance and feeling misled about promotions.
Store Management
Feedback indicated dissatisfaction with store management, particularly regarding responsiveness to customer needs and handling of appointments.
Promotions and Pricing
Customers expressed frustration over unclear promotions and pricing, with some feeling misled about deals and charges.
- RARomel AlvaradoJan 16, 20265.0Excellent place, no matter your language or whoever you are, they attend you with great kindness and patience.
- SGSean GreenspanDec 31, 20255.0They were amazing! They helped so much got me a deal and even went above and beyond yet my new phone set up
- BMBrittany MalzahnDec 16, 20254.0We had such an amazing time while upgrading my boyfriend’s phone. We were there for nearly 2 hours, which was not necessarily preferred but also not the fault of the store. Meanwhile, we had the most amazing, funny, and personable associate we could have asked for! Between cracking silly jokes and talking about hobbies, we were more than entertained while we awaited data transfers across devices. We were also offered great deals and our associate ensured that we could make the best (and most factually honest) decisions possible.
- GBGary BehrentDec 14, 20255.0Sales person was very nice, quick and accurate.
- MDMai DerNov 26, 20251.0Went here on 3 separate occasions to seek support on disconnecting a line off my account into it’s own account & yet they turned me away each time telling me to call a number instead. That number was a robot that led me no where I needed. Verizon & most phone carriers naturally don’t want you to leave so they make it hard or “whatever,” but what I’m most upset about is the fact that these specific Verizon specialists could have helped me, but chose not to because they wouldn’t be making a sale. I was seeking help for something that would’ve taken 10 minutes & I know this because I decided to go to a different location where they helped me seamlessly. Not only that, I purchased a new phone this year at this location & when they re-set up my account… They told me I would have to re-set up my Disney bundle. I did that at home like I’ve done before, but this time it didn’t allow me access for months. Ultimately, cancelled it (after calling Verizon again about this next issue, got no help) & got a refund. I found out that this is too a common occurrence because I contacted Disney. Disney’s agent got a Verizon specialist on the phone, told me this happens often with Verizon specialists because they set stuff up wrong, & that Verizon agent Disney got on the phone even led us to a bot. Anyway, just help people & do things correctly.
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Glendale offer?
The Verizon store offers a variety of the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in Glendale?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What services does the Verizon Glendale store provide?
They provide mobile plans, wireless Internet plans, voice plans, and sell business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or order online from the Verizon store in Glendale?
Yes, you can schedule an in-store appointment or place an online order via their website for convenience.
What convenient options are available for picking up online orders from the Glendale Verizon store?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon Glendale store accept mobile payments and debit cards?
Yes, they accept payments via mobile NFC, debit cards, and also accept checks. They do not require cash only.
Is free Wi-Fi available at the Verizon store in Glendale?
Yes, the store provides free Wi-Fi for customers.
What nearby dining options can I visit before or after shopping at the Verizon Glendale store?
Nearby restaurants include COA Restaurant (Mexican), Cameron's Steakhouse, The Cheesecake Factory, Chubby’s Pizzeria, Applebee's Grill + Bar, and Kilwins Milwaukee Bayshore for desserts and ice cream.
Are there entertainment options near the Verizon store in Glendale?
Yes, you can visit iPic Theaters Bayshore, a nearby cinema, for movies and entertainment.
What shopping options are available close to the Verizon Glendale store?
Nearby shopping includes H&M, Barns & Noble, Old Navy, Forever 21, Claire's, ALDO, Kay Jewelers, and more within the Bayshore Town Center.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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