Verizon

3.8
293 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Glendale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5790 N Port Washington Rd, Glendale, WI
53217, United States

Hours

Reviews

3.8
213 reviews
5 stars
124
4 stars
21
3 stars
18
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Julius, Andrew, and Mo, highlighting their positive attitudes and willingness to assist.

Store Management

Several reviews criticized the store management for poor customer handling, long wait times, and lack of support during busy periods.

Promotions and Pricing

Customers expressed frustration over misleading promotions and high prices, with some feeling deceived about offers that were not honored.

Store Environment

The store's cleanliness and organization received positive remarks, but some customers noted issues with the store's hours and accessibility.

Overall Experience

While many customers had great experiences, there were notable complaints about inconsistent service quality and long wait times.
  • TW
    Timothy Wong
    Nov 3, 2025
    5.0
    I love Mo......!!!! He will take outstanding care of you !!!! Moliciuos you are absolutely the best !!!!!! I'll be in for an upgrade
  • BS
    Bebe Smoot
    Oct 23, 2025
    5.0
    I had great experience getting my service started it was fast and easy keep up the good work
  • RK
    Rachell Kimball
    Oct 13, 2025
    5.0
    Mo and Julius are excellent!
  • DJ
    Devaun Jones
    Sep 30, 2025
    5.0
    Jodie was amazing help walk me thru everything and was very polite and patient with me
  • MP
    Mike Post
    Sep 15, 2025
    1.0
    Your staff in the store were very helpful the second time I sat there for 2 hours, the company itself is crap. Unable to return equipment or pay my bill due to corporate garbage. Staff members unable to do their job and help me return a business internet router because I did not have a Verizon phone number and I did not know the door-to-door sales person who sold it to me. This company has fallen apart terribly

Frequently Asked Questions About Verizon

What brands of smartphones does the Verizon store in Glendale offer?

The Verizon store offers a variety of the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the operating hours of the Verizon store in Glendale?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.