Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
627 reviews
5 stars
354
4 stars
77
3 stars
45
2 stars
23
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are often described as friendly, knowledgeable, and helpful, with several customers highlighting individual employees for their exceptional service.
Technical Support
The Genius Bar received mixed reviews; while some customers praised the assistance they received, others reported unhelpful or rude interactions.
Product Quality
Several customers expressed dissatisfaction with product durability, particularly regarding issues with laptops and phones failing shortly after warranty expiration.
Store Experience
The store atmosphere was noted as friendly and accommodating, but some customers experienced long wait times and felt ignored by staff.
Sales Process
Customers reported issues with the sales process, including upselling tactics and misinformation regarding product availability and pricing.
- MRMeagan RoelligNov 17, 20255.0zach put the genius in the genius bar. extremely helpful guy even though my computer is toast. so appreciate him and his honesty. i now will forever have apple care and sam i will not use google chrome again. from the two girls who were lost in the sauce.
- RPRobert PowellOct 15, 20255.0Great staff. Knowledgeable. Never had an issue they couldn’t take care of.
- WHWilliam HaselowOct 15, 20255.0Quick professional assistance solving our problem
- KMKatie McCoyOct 11, 20252.0Laptop died after 5 years use. The Genius Bar was unable to give any reason why and showed little interest in doing further research. For a product that cost over a $1000 to die after 5 years with no reason does not make sense. Due to the poor product and poor customer service, I would not recommend purchasing a laptop from Apple. Save yourself the money and purchase a different brand.
- MMMajidSep 28, 20255.0Gavin did an excellent job fixing my iPhone.
Frequently Asked Questions About Apple Bayshore
What products can I find at Apple Bayshore?
Apple Bayshore offers iPhone, Mac, Apple Watch, iPad, and more Apple products.
Can I get technical support at Apple Bayshore?
Yes, you can get technical support at the Genius Bar inside Apple Bayshore.
What are the regular opening hours of Apple Bayshore?
Apple Bayshore is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Apple Bayshore open on Thanksgiving Day (November 27, 2025)?
No, Apple Bayshore will be closed on November 27, 2025 for Thanksgiving Day.
Does Apple Bayshore offer in-store shopping and pickup?
Yes, Apple Bayshore offers in-store shopping as well as in-store pickup services.
What payment methods are accepted at Apple Bayshore?
Apple Bayshore accepts debit cards and mobile NFC payments.
Is there wheelchair accessibility at Apple Bayshore?
Yes, Apple Bayshore has a wheelchair accessible entrance.
Can I recycle electronics at Apple Bayshore?
Yes, Apple Bayshore offers electronics recycling services.
What nearby shopping centers can I visit when going to Apple Bayshore?
Apple Bayshore is located near Bayshore shopping center, where you can explore various stores and dining options.
Are there any nearby coffee shops close to Apple Bayshore?
Yes, Colectivo Coffee and Barnes & Noble with a coffee shop are nearby, great spots to grab a coffee before or after your visit to Apple Bayshore.
Which nearby stores offer sportswear and footwear near Apple Bayshore?
Stores such as Foot Locker, Champs Sports, Nike by Bayshore, and Zumiez offer sportswear and footwear options close to Apple Bayshore.