Business Details
N112w16076 Mequon Rd, Germantown, WI
53022, United States
Certified by Verizon • Feb 22, 2026
(262) 415-7097
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/wi/germantown/n112w16076-mequon-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Germantown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Germantown connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
175 reviews
5 stars
161
4 stars1
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.
Staff Knowledge
Many reviews noted the staff's expertise in handling technical issues and providing detailed explanations, contributing to a positive customer experience.
Sales Experience
While most customers appreciated the low-pressure sales approach, a few expressed concerns about feeling pressured to upgrade or purchase additional services.
Store Environment
The store was frequently described as clean, organized, and welcoming, enhancing the overall shopping experience.
Mixed Experiences
Some customers reported negative experiences, particularly regarding specific staff interactions and unresolved issues, indicating inconsistency in service quality.
- RBRob BergmanFeb 2, 20265.0Alex is the absolute best! Forget the corporate store, come see Alex at Consumer Cellular!
- GGGusJan 1, 20265.0Best customer service I’ve seen from any cell phone service company. Truly worked together as a team to ensure that not only me but everyone who comes into the store has a positive experience.
- JKJosh knappDec 24, 20255.0Soup is an absolute god send and deserves the world. Please give him a raise. Not only did he manage to save and recover my pictures from a pretty messed up phone but stayed an hour past closing to finish setting up my new phone. He is amazing!
- KSkaren stoppaNov 25, 20255.0Alex is amazing and therefore deserves a raise. He is very knowledgeable, professional, courteous, and represents the company very well. He went above and beyond in problem solving my many challenges with my devices. Well done Alex! Keep up the superior work!
- NKNorm KoernerOct 21, 20255.0Usually I do not enjoy buying new cellphones and all that goes with that. Today was a totally different experience. Outstanding service from beginning to end by Alex. I went in expecting to utilize one promo I had found, but he found me a much better one without me even having to ask him to do that. He not only found me a great promo, he made sure I got it credited to my account correctly when I traded in my old phone. He set up my new phone and patiently answered every question I had. He also made sure I had his name and contact info if I had any follow-up problems or questions. This kind of service has never been my experience in the past from any cellphone carrier. Extraordinary service from Alex and Verizon cellular sales in Germantown! I highly recommend them!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Germantown?
The Verizon store, Cellular Sales, is located at N112w16076 Mequon Rd, Ste A, Germantown, WI 53022.
What brands of smartphones can I find at Cellular Sales Germantown?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Cellular Sales Germantown.
What are the store hours for Verizon at Cellular Sales in Germantown?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store at Cellular Sales?
No, appointments are not required to visit the Verizon store at Cellular Sales.
What services does the Verizon store at Cellular Sales offer?
They offer Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
Can I pick up my online order in-store at Cellular Sales Verizon Germantown?
Yes, in-store pickup is available at Cellular Sales Verizon Germantown.
What payment options are accepted at the Verizon store in Germantown?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby places could I visit before or after shopping at Cellular Sales Verizon?
Nearby places include Robert's Frozen Custard for a quick treat, Pick 'n Save grocery store for shopping needs, and Pizza Hut if you're looking for a meal.
Are there any financial service locations near the Verizon store in Germantown?
Yes, nearby financial services include Ben Rabenn - State Farm Insurance Agent, Adam Chamorro - State Farm Insurance Agent, Bank Five Nine, Western Union, and Coinme ATM/currency exchange.
I drive to Verizon Cellular Sales; are there automotive services near the store?
Yes, Quik Lube Germantown for oil changes and U-Haul Neighborhood Dealer for truck rentals are nearby automotive-related services.
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Certified February 22, 2026Yext Knowledge Graph
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