Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,570 reviews
5 stars
858
4 stars
354
3 stars
157
2 stars
61
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for their exceptional service.
Product Availability
Customers expressed frustration over product availability and order fulfillment issues, including miscommunication regarding stock and delivery times.
Geek Squad Performance
The Geek Squad received mixed reviews, with some customers praising their expertise and helpfulness, while others reported poor service and unresolved issues.
Store Environment
The store environment was generally described as clean and organized, but some customers noted a decline in helpfulness from staff compared to previous experiences.
Communication Issues
Many customers highlighted difficulties in reaching the store via phone and poor communication regarding orders and services.
- MRMoisés Reyes4 days ago5.0The young man AB.. excellent service!
- DMDanielle Musta6 days ago1.0Don't spend your money with best buy or toshiba. Best buy delivered a toshiba 85 in tv to my daughter and son in-law broken. And will not do anything about it, no return or exchange. Almost $700 down the drain for a TV they never got to use.
- ASAllie StratzNov 14, 20255.0I just got off of a very stressful and long shift and had to stop in to get a new MacBook charger. I was in a bad mood but Kai found a way to make my night! Always appreciate cashiers who go above and beyond :)!
- MMMichelle MitchellNov 2, 20251.0I’ve visited this store several times, and the service from the Geek Squad continues to be disappointing. The individuals I’ve dealt with have consistently been unhelpful, dismissive, and unwilling to provide alternative options or resources. It’s clear that not all customers are treated equally, and that’s unacceptable. In addition, several staff members display poor attitudes that make the environment uncomfortable and unprofessional. Best Buy should take a serious look at its customer service training and hold all employees accountable for how they treat people.
- JSJon SchindhelmOct 12, 20251.0Placed an order that said it would be ready within the hour. Multiple hours pass and not status update. Called the local phone number which doesn’t even go to the store. I wanted to make a purchase but nobody was able to tell me if the product was in stock at the store. Amazing you can’t contact anyone to make a sale.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Fox Point offer?
Best Buy in Fox Point offers TVs, computers, appliances, and more, along with expert advice, same-day pickup, and Geek Squad support.
What are the store hours for Best Buy in Fox Point?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at 8755 N Port Washington Rd offer curbside pickup?
Yes, Best Buy offers curbside pickup at this location.
Can I get repair services at Best Buy Fox Point?
Yes, repair services are available at this Best Buy store.
What payment methods are accepted at Best Buy Fox Point?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Is in-store shopping available at Best Buy in Fox Point?
Yes, in-store shopping is available at the Fox Point Best Buy location.
Where can I find Geek Squad services near Best Buy in Fox Point?
Geek Squad, offering mobile phone and electronics services, is located nearby Best Buy, providing convenient support before or after your visit.
Are there dining options near Best Buy Fox Point?
Yes, nearby dining options include Fox Point - Lou Malnati's, a pizza and sandwich restaurant, as well as Noodles & Company and Qdoba Mexican Grill for varied cuisine.
Can I visit shopping centers near Best Buy Fox Point?
Riverpoint Village shopping center is close to Best Buy, where you can explore various shops before or after your electronics shopping.
Are there beauty and wellness services near Best Buy Fox Point?
Yes, nearby beauty and wellness options include Diamond Nails, Just Eyebrows, Ideal Image Fox Point spa, Baja Tan tanning salon, and Great Clips hair salon.