Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for their excellent service.
Product Availability
Several reviews highlighted issues with product availability and order fulfillment, including miscommunication about stock and delivery times.
Store Environment
The store is generally described as clean and well-organized, with some customers appreciating the layout and ease of finding products.
Geek Squad Performance
Experiences with Geek Squad are mixed; while some customers received excellent support, others faced delays and unhelpful responses.
TV
TJ Voelske
Dec 28, 2025
2.0
Largely unhelpful staff with very long wait times to talk to someone about products.
VL
Vince Lubsey
Dec 21, 2025
5.0
Easy to find whatever needed
MR
Moisés Reyes
Nov 19, 2025
5.0
The young man AB.. excellent service!
DM
Danielle Musta
Nov 17, 2025
1.0
Don't spend your money with best buy or toshiba. Best buy delivered a toshiba 85 in tv to my daughter and son in-law broken. And will not do anything about it, no return or exchange. Almost $700 down the drain for a TV they never got to use.
AS
Allie Stratz
Nov 14, 2025
5.0
I just got off of a very stressful and long shift and had to stop in to get a new MacBook charger. I was in a bad mood but Kai found a way to make my night! Always appreciate cashiers who go above and beyond :)!
What products and services does Best Buy in Fox Point offer?
Best Buy in Fox Point offers TVs, computers, appliances, and more, along with expert advice, same-day pickup, and Geek Squad support.
What are the store hours for Best Buy in Fox Point?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at 8755 N Port Washington Rd offer curbside pickup?
Yes, Best Buy offers curbside pickup at this location.
Can I get repair services at Best Buy Fox Point?
Yes, repair services are available at this Best Buy store.
What payment methods are accepted at Best Buy Fox Point?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Is in-store shopping available at Best Buy in Fox Point?
Yes, in-store shopping is available at the Fox Point Best Buy location.
Where can I find Geek Squad services near Best Buy in Fox Point?
Geek Squad, offering mobile phone and electronics services, is located nearby Best Buy, providing convenient support before or after your visit.
Are there dining options near Best Buy Fox Point?
Yes, nearby dining options include Fox Point - Lou Malnati's, a pizza and sandwich restaurant, as well as Noodles & Company and Qdoba Mexican Grill for varied cuisine.
Can I visit shopping centers near Best Buy Fox Point?
Riverpoint Village shopping center is close to Best Buy, where you can explore various shops before or after your electronics shopping.
Are there beauty and wellness services near Best Buy Fox Point?
Yes, nearby beauty and wellness options include Diamond Nails, Just Eyebrows, Ideal Image Fox Point spa, Baja Tan tanning salon, and Great Clips hair salon.