Best Buy

4.1
1578 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
8755 N Port Washington Rd, Fox Point, WI
53217, United States

Hours

Reviews

4.1
1,578 reviews
5 stars
863
4 stars
355
3 stars
157
2 stars
62
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for their excellent service.

Product Availability

Several reviews highlighted issues with product availability and order fulfillment, including miscommunication about stock and delivery times.

Store Environment

The store is generally described as clean and well-organized, with some customers appreciating the layout and ease of finding products.

Geek Squad Performance

Experiences with Geek Squad are mixed; while some customers received excellent support, others faced delays and unhelpful responses.
  • TV
    TJ Voelske
    Dec 28, 2025
    2.0
    Largely unhelpful staff with very long wait times to talk to someone about products.
  • VL
    Vince Lubsey
    Dec 21, 2025
    5.0
    Easy to find whatever needed
  • MR
    Moisés Reyes
    Nov 19, 2025
    5.0
    The young man AB.. excellent service!
  • DM
    Danielle Musta
    Nov 17, 2025
    1.0
    Don't spend your money with best buy or toshiba. Best buy delivered a toshiba 85 in tv to my daughter and son in-law broken. And will not do anything about it, no return or exchange. Almost $700 down the drain for a TV they never got to use.
  • AS
    Allie Stratz
    Nov 14, 2025
    5.0
    I just got off of a very stressful and long shift and had to stop in to get a new MacBook charger. I was in a bad mood but Kai found a way to make my night! Always appreciate cashiers who go above and beyond :)!

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Fox Point offer?

Best Buy in Fox Point offers TVs, computers, appliances, and more, along with expert advice, same-day pickup, and Geek Squad support.

What are the store hours for Best Buy in Fox Point?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.