Brand Certified
Verizon
3.9(386 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
6313 Mckee Rd, Fitchburg, WI
53719, United States
Certified by Verizon • Feb 22, 2026
(608) 271-7833
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/wisconsin/fitchburg/fitchburg-324512
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Fitchburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
386 reviews
5 stars
239
4 stars
39
3 stars
27
2 stars
9
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being helpful and attentive, others reported rude behavior and long wait times.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, particularly for phone upgrades and account issues, but some customers experienced significant delays.
Knowledgeable Staff
Many customers appreciated the staff's knowledge and willingness to assist with various issues, although there were instances of misinformation and confusion.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted frustrations with the appointment system and overall service quality.
- EOElliot OneboolaneFeb 2, 20265.0Such great, friendly service every time we go in there. We made an appointment the day before online and went in this weekend to look at our bill and Jace was amazing and saved us a bunch on our monthly bill 🙌 thank you all!
- MBMatthew BreakfiedJan 11, 20261.0Bad customer service. No help.
- NGNate GaugerJan 7, 20265.0This has been the location I visit for all of my cellular service needs for years. The employees are efficient, friendly, and attentive. I rarely wait more than a minute or two for service. Recently, store manager Logan and employee Kier were incredibly helpful assisting with an upgrade to three lines on my family plan. I was in and out quickly with no muss or fuss. They were fully informed about Verizon's current promotions and were able to help us get an amazing deal to upgrade our phones. The negative reviews are probably from people who don't have their ducks in a row, are trolls, or are confusing this location with another. To the owner and management, congrats on running an exceptional store.
- GSGavin SweeneyDec 27, 20255.0Tyreek I’m probably spelling it wrong. This guy sat with my mom and I one two separate occasions for hours. Today he spent a few more hours with us and we got it all figured out. My guy Logan helped the whole time as well. Couldn’t have asked for better service.
- BKBrianna KahleDec 17, 20255.0Had a great experience getting a business plan with new devices. They were so helpful and very friendly.
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Certified February 22, 2026Yext Knowledge Graph
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