Business Details
3805 Oakwood Mall Dr, Eau Claire, WI
54701, United States
Certified by Verizon • Feb 22, 2026
(715) 835-7370
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/wisconsin/eau-claire/eau-claire-wi-R00000328496
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Eau Claire for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
827 reviews
5 stars
373
4 stars
93
3 stars
59
2 stars
64
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude staff and unhelpful management.
Wait Times
Customers frequently complained about excessively long wait times, often exceeding two hours, even with appointments.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for being dismissive and unprofessional.
Sales Pressure
Several reviews mentioned aggressive sales tactics, with staff pushing for sales rather than addressing customer needs.
Mixed Experiences
There were a few positive experiences highlighted, particularly with specific employees like Tiffany and Shane, but these were overshadowed by negative feedback.
- BBBunnyFeb 8, 20265.0Zoee was very friendly and very informative. She written down what our plan would look like in great detail, explaining phone promotions well. She took my phone number and was able to talk to me about questions I had. I did however decide to go with T-Mobile, but this review is based on the store and not the service with them.
- TSTanya StolarzykFeb 7, 20265.0Alex was extremely helpful! He helped us transfer a line that was a bit of a process. He was very patient!
- BPBlake PJan 13, 20261.0Came in to get an issue fixed with my phone. Left with an absolutely horrible taste as the manager made belittling comments about the phone I had in an attempt to make a sale. He tried to get me set up with a new phone before I even said yes.
- KEKarla EdwardsDec 29, 20254.0Love there service
- JJJackDec 5, 20252.0Phone service is good. Customer service is bad.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Eau Claire offer?
The Verizon store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices including cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Eau Claire, WI?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online through their website or by using the My Verizon app.
What delivery and pickup options does Verizon Eau Claire provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your online orders.
What payment methods are accepted at Verizon Eau Claire?
They accept paychecks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available in the store for customers.
What mobile plans and services are offered at this Verizon location?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Which nearby restaurants can customers visit around the Verizon store at 3805 Oakwood Mall Dr?
Nearby dining options include HuHot Mongolian Grill, TGI Fridays, Charleys Philly Steaks, Hawaii Poke Bowl, Jimmy John's, Grizzly's Wood Fired Grill, Timber Lodge Steakhouse, and Chick-fil-A, great for meals before or after your visit.
Are there any nearby stores where I can shop for accessories or shoes after visiting Verizon Eau Claire?
Yes, Claire's (fashion accessories), Payless ShoeSource, Journeys, and Younkers shoe and department stores are nearby for your shopping needs.
What nearby services might be useful for business or personal care near Verizon Eau Claire?
Nearby services include Aspen Dental for dental care, Milan Laser Hair Removal for skin care, Body Health with Roseann for massage therapy, CLA for business consulting, Wisconsin Business Development Finance, and Edward Jones for financial advising.
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Certified February 22, 2026Yext Knowledge Graph
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