Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Eau Claire for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
559 reviews
5 stars
225
4 stars
74
3 stars
49
2 stars
42
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness, while others, particularly the store manager, received significant criticism for rudeness and lack of support.
Wait Times
Customers frequently reported long wait times, often exceeding an hour, with some experiencing waits of over two hours without being helped.
Staff Knowledge
While some employees were noted for their knowledge and helpfulness, others were criticized for being unhelpful or dismissive.
Store Management
The store management received negative feedback for poor customer handling and lack of effective service, leading to frustration among customers.
- KEKarla EdwardsDec 29, 20254.0Love there service
- JJJackDec 5, 20252.0Phone service is good. Customer service is bad.
- SSSara SteinesNov 26, 20251.0Here to SELL not solve problems. Not able to help. Had to go buy a phone elsewhere.
- SOSean O'ConnellNov 16, 20255.0I was having a physical sim card issue and stopped into this store for some help on a Sunday morning. I was greeted by Tiffany and was in and out in about 15 minutes! She was super friendly and very knowledgeable. Thanks, Tiffany!
- EKEthan KOct 11, 20255.0I’ve been using Verizon for awhile and I had to wait maybe 15 minutes and Devin helped me and he was awesome. Specifically this store was great.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Eau Claire offer?
The Verizon store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices including cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Eau Claire, WI?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online through their website or by using the My Verizon app.
What delivery and pickup options does Verizon Eau Claire provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your online orders.
What payment methods are accepted at Verizon Eau Claire?
They accept paychecks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available in the store for customers.
What mobile plans and services are offered at this Verizon location?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Which nearby restaurants can customers visit around the Verizon store at 3805 Oakwood Mall Dr?
Nearby dining options include HuHot Mongolian Grill, TGI Fridays, Charleys Philly Steaks, Hawaii Poke Bowl, Jimmy John's, Grizzly's Wood Fired Grill, Timber Lodge Steakhouse, and Chick-fil-A, great for meals before or after your visit.
Are there any nearby stores where I can shop for accessories or shoes after visiting Verizon Eau Claire?
Yes, Claire's (fashion accessories), Payless ShoeSource, Journeys, and Younkers shoe and department stores are nearby for your shopping needs.
What nearby services might be useful for business or personal care near Verizon Eau Claire?
Nearby services include Aspen Dental for dental care, Milan Laser Hair Removal for skin care, Body Health with Roseann for massage therapy, CLA for business consulting, Wisconsin Business Development Finance, and Edward Jones for financial advising.