Brand Certified
Best Buy
4.0(2244 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
4090 Commonwealth Ave, Eau Claire, WI
54701, United States
Certified by Best Buy • Feb 22, 2026
(715) 833-0666
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/wi/eau-claire/4090-commonwealth-ave-40.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,244 reviews
5 stars
1,135
4 stars
535
3 stars
234
2 stars
95
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Many customers expressed frustration with the lack of effective customer service, particularly with the call center and delivery issues.
In-Store Experience
While some customers praised the helpfulness and knowledge of in-store staff, others reported difficulty finding assistance and negative interactions.
Delivery and Installation Problems
Numerous reviews highlighted significant issues with delivery and installation services, including missed appointments and unhelpful delivery personnel.
Product Availability
Several customers noted that items were often out of stock or not available, leading to dissatisfaction.
Mixed Reviews on Staff Knowledge
While some customers found staff knowledgeable and helpful, others reported a lack of expertise, particularly in technical areas.
- DQDylan QuinnFeb 15, 20265.0Went to get a phone case and the guy who checked me out cured my hiccups. 10/10 experience give him a raise
- SMSac ManFeb 12, 20261.0Won’t be buying from “Best” buy anymore. I used to live for that store. It’s been almost a year now since I bought a washer and dryer there. Salesman stated buying a new set of hoses was required for them to install the washer. I wanted new hoses anyway and wasn’t an issue. The day the washer was installed my wife was home and the installer told her our hoses looked “new” and didn’t install ones we purchased from them. The new hoses were brought and sitting right next to the new washer. He returned them I didn’t. Long story short the old ones broke and we have had contractors fixing our wet basement for almost a year now. We got a call from their headquarters offering us $1,500 if we signed a non disclosure agreement. I had to use my home owners insurance and it has been around a 20k project so far. Shows you Best Buy doesn’t care about you. Recently bought my mom’s washer and dryer from a local business. The service and care is worth a little extra! Buyer be informed!
- CDCurk DavisFeb 3, 20265.0Went there to get a phone because I lost mine ice fishing. Chachi Oneal went above and beyond to help me figure out how to get a new one. Thank you Chachi! 10/10 employee!
- BLBrenna LJan 31, 20261.0Went in to buy the new iPhone 17 and Apple Watch and witnessed a middle aged male employee loudly discussing pro-trump policies in depth with another customer. Promptly turned around and left and made my purchase off the Apple website instead. That’s money walking right out the door, Best Buy. Might want to check in with that employee about inappropriate workplace behavior.
- MMMaggzJan 27, 20265.0Ordered 85” tv online and was ready for pickup an hour later. Employees were So Friendly and even brought the tv outside in the dead of winter, helped load it into the bed of the truck, and helped get it strapped down. Kudos to Best Buy and their employees!!!
Frequently Asked Questions About Best Buy
What types of products does Best Buy in Eau Claire offer?
Best Buy in Eau Claire offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 4090 Commonwealth Ave?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Eau Claire offer curbside pickup service?
No, Best Buy in Eau Claire does not offer curbside pickup, but it does provide same day in-store pickup.
Can I get my electronics repaired at Best Buy Eau Claire?
Yes, Geek Squad services including electronics repair are available at this Best Buy location.
What payment methods does Best Buy Eau Claire accept?
They accept checks and debit cards; cash-only payment is not required.
Does Best Buy Eau Claire participate in electronics recycling?
Yes, this location offers electronics recycling services.
Where can I find Geek Squad services near Best Buy Eau Claire?
Geek Squad, providing mobile phone sales and computer repair, is located near Best Buy at 4090 Commonwealth Ave, making it convenient for tech support during your visit.
What nearby stores can I visit for home goods after shopping at Best Buy?
After visiting Best Buy, you can check out HomeGoods and Tuesday Morning for a variety of home goods and furniture options located nearby.
Are there dining options close to Best Buy Eau Claire?
Yes, Mancino's Grinders & Pizza and Akame Sushi are nearby, offering great places to eat before or after your shopping trip.
Is there a hotel close to Best Buy in Eau Claire for overnight stays?
Baymont Inn & Suites Eau Claire and Baymont by Wyndham Eau Claire are conveniently located nearby for guests needing accommodation.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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