Verizon

4.8
894 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
508 W Pine St, Eagle River, WI
54521, United States

Hours

Reviews

4.8
894 reviews
5 stars
798
4 stars
53
3 stars
11
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tim and Tyler, received high praise for their friendly, knowledgeable, and helpful service, often going above and beyond for customers.

Efficiency

Customers noted quick and efficient service, with many experiences described as smooth and hassle-free.

Knowledgeability

Staff demonstrated strong product knowledge, effectively answering questions and assisting with technical issues.

Store Atmosphere

The store environment was generally described as friendly and welcoming, contributing to positive customer experiences.

Mixed Experiences

Some customers reported long wait times and instances of poor service, indicating inconsistency in customer experience.
  • KV
    keith von
    6 days ago
    5.0
    Had multiple people help me get things accomplished. They spent time with me and made sure everything was great before I left. I believe Tyler and Tim. Thanks guys
  • AD
    Ann Duncan
    Dec 28, 2025
    5.0
    Very helpful. Ordered what we wanted. Had them install my screen protector. Informed us of specials available but didn’t try to upscale.
  • MH
    Mary Helen Hasby
    Dec 18, 2025
    5.0
    Cameron as always friendly and thorough. Always get my questions answered right away.
  • BC
    Brian Carpenter
    Dec 15, 2025
    5.0
    Tim was super polite and completely professional. Several people came into the store and he let them know he was the only one on duty and he would be with them as soon as possible. Someone even called asking for service and he took down their information and told them he would contact them before his day ended. I’ve come to this branch before because of Tim’s excellent customer service. I’d recommend Tim to everyone in my contacts because of his performance!
  • JJ
    Jeanne Johnson
    Dec 9, 2025
    5.0
    Cameron was fantastic. She was able to handle all of our requests effectively and professionally she was the only one there to assist customers and even though there were 2 others waiting she did not rush us. Give this gal a raise and some help.

Frequently Asked Questions About Verizon

What types of payment does Verizon accept at 508 W Pine St?

Verizon accepts payments via Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.

What are Verizon's store hours at 508 W Pine St, Eagle River?

Monday to Friday, Verizon is open from 9:00 AM to 7:00 PM; Saturdays from 9:00 AM to 5:00 PM; and Sundays from 11:00 AM to 5:00 PM.