Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,264 reviews
5 stars
665
4 stars
279
3 stars
116
2 stars
63
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were helpful and knowledgeable, while others were reported as rude or unhelpful.
Geek Squad
Geek Squad received positive feedback for their thoroughness and problem-solving abilities, although some customers experienced delays.
Inventory Issues
Customers noted low stock levels and discrepancies between online availability and in-store inventory.
Store Environment
The store was described as clean and organized, but some reviews mentioned a need for updates and better layout.
Delivery and Returns
Delivery issues and complications with returns were common complaints, with customers expressing frustration over communication and service.
- TMTerri MilesNov 9, 20255.0Quick service with my purchase. Was surprised at the time needed however for the data transfer between the laptops
- CWCarolyn WeckNov 8, 20255.0Bought large smart TV. Helped me decide on my needs. Loaded into car.
- NSNicholas SennottNov 1, 20251.0I pay for the best buy total repair. I brought my computer in for an overheating issue. As the individual was explaining the situation to me, i asked if he could help me find a suitable case that would be functional with the cooler and was intentionally hung up on. This type of entitlement is beyond rude, especially when you cant even call the store back. When i tried reaching back out to the store, i was sent to the call center, then to geek squads call center. I then had them send me to a voicemail at the store and still have received no call back. (Over 24 hours ago) I also worked with a live agent through the chat option in the app who promised a call back in less than two hours. Which also has not happened. Needless to say, im very disappointed with a service that I pay for and it seems like the only way to get a ahold of management is to write a complaint.
- MBMichael BanachOct 30, 20251.0In store service was great. Our item was scheduled for delivery and we were given anytime between 7a.m. and 7 p.m. We called around 10 a.m.to see if they could narrow down the time. We found out our item wasn't even on a truck as scheduled and said a manager would call us. After several hours no call so we called back several times only to find out the item wouldn't be delivered till the following week. No explanation but offered 10% of the price in a gift certificate to spend in the store. This is appreciated but letting us know the delivery was being put off before we had to call day of would have been appreciated too.
- AHAstonishing HypnotistOct 28, 20254.0They have the common electronic needs. Laptop, printer, earbuds, etc. they do not have the unusual things like a video editor that is NOT a subscription. They really shine with the Geek squad help desk. Not super fast, but very thorough!
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Delafield?
You can shop for TVs, computers, appliances, and more at Best Buy in Delafield.
What are the store hours for Best Buy in Delafield?
Best Buy in Delafield is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Delafield offer curbside pickup?
Yes, Best Buy Delafield offers curbside pickup for convenient order collection.
Is Geek Squad support available at Best Buy Delafield?
Yes, Geek Squad support is available at Best Buy Delafield for expert technical assistance.
Can I get electronics repaired at Best Buy Delafield?
Yes, Best Buy Delafield provides repair services for electronics through their Geek Squad team.
What payment methods are accepted at Best Buy Delafield?
Best Buy Delafield accepts debit cards and checks. Cash payments are not required exclusively.
Where is Best Buy Delafield located?
Best Buy Delafield is located at 3270 Golf Rd, Ste 100, Delafield, WI 53018, USA.
What nearby dining options are available around Best Buy Delafield?
Near Best Buy Delafield, you can enjoy meals at Qdoba Mexican Grill, Noodles & Company, The Chocolate Factory - Delafield, Water Street Brewery, and Panera Bread.
What nearby wellness and fitness centers can customers visit near Best Buy Delafield?
Customers visiting Best Buy Delafield can also check out Stretch Zone for wellness and F45 Training for fitness and sports instruction nearby.
Are there any nearby retail or specialty stores close to Best Buy Delafield?
Yes, nearby stores include Wild Birds Unlimited for pet and hobby supplies, Carter's for children's clothing and baby gear, and Penzeys Spices for specialty groceries.