Best Buy

4.0
1274 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3270 Golf Rd, Delafield, WI
53018, United States

Hours

Reviews

4.0
1,274 reviews
5 stars
670
4 stars
280
3 stars
118
2 stars
63
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported poor experiences and unhelpful employees.

Product Availability

Customers noted low stock levels and issues with inventory accuracy, leading to frustration during visits.

Geek Squad

Geek Squad received positive remarks for their assistance and problem-solving capabilities, although some customers experienced delays.

Store Environment

The store was described as needing a remodel, with some customers mentioning clutter and outdated displays.

Online Order Issues

Several reviews highlighted problems with online orders and communication, particularly regarding pickup and delivery.
  • NH
    Nicolas Heddinger
    2 days ago
    1.0
    Went in for a Logitech combo keyboard for my iPad. After the worker (who I won’t name cause he was helpful and it was an accident and I don’t want him getting fired) broke my iPad and it will no longer turn on. Per his instructions I’ve called several Best Buy locations to explain the situation and have just been getting the run around and can’t speak to a person actually working in a store, just outsourced telemarketers. Spent thousands of dollars on electronics over the years just to be treated like a burden for a problem I haven’t even caused. Won’t be coming back.
  • KK
    Keith
    3 days ago
    3.0
    They had what I needed
  • JP
    Joyce Parker
    6 days ago
    5.0
    Prompt service, no waiting, good selections.
  • NM
    Norman Martin
    Dec 21, 2025
    5.0
    Delafield Best buy is always very helpful and the gentleman that helped me was nice and quick to help. I recommend shopping here.
  • SW
    Scott W
    Dec 20, 2025
    4.0
    n the neighborhood and remembered that I needed to pick up a couple of items, specifically some smart switches for my home automation system. I didn’t have much hope that they would have exactly what I was looking for, but I figured it was worth taking a chance. The risk was just a little wasted time. It took a bit of searching, but I eventually found the item. It turned out to be the very last one they had in stock, so I grabbed it. When I got to the cashier, I remembered that they price match online retailers. They checked and found that Amazon had it for a little less, and they refunded me the difference. Enough to buy a Starbucks. I didn’t get everything that I needed, but the visit was still helpful.

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Delafield?

You can shop for TVs, computers, appliances, and more at Best Buy in Delafield.

What are the store hours for Best Buy in Delafield?

Best Buy in Delafield is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.