Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
1,174 reviews
5 stars
1,036
4 stars
91
3 stars12
2 stars8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick and smooth service during phone setups and upgrades, with several customers expressing satisfaction with the prompt assistance they received.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific staff interactions and misinformation, indicating inconsistency in service quality.
Product Knowledge
Customers frequently mentioned the staff's expertise in explaining products and services, which contributed to a positive shopping experience.
- CMCathy MallettJan 4, 20265.0Mathew was awesome at the Hallie Verizon store. He made the transition easy, explained available options, and got myself and my two kids all set up! Great job!
- KPKent PickerignJan 3, 20265.0Matthew did a great job!!!! He was busy and working with a few of us at the same time and he stayed focused and organized. It was an enjoyable experience, which usually isn’t synonymous with changing phones! Well done!!!
- MSMaria Somerville-HarveyDec 26, 20255.0I called this morning in a panic, if these guys would be able to help. Found their location, and Mathew was only to glad to help. He fixed my issue and in doing so, sold me a newer model as mine was really on its last legs. He completed the transfer of all my information and apps without any issues. And within an hour or so, I had a working phone. My lifeline, which had everything in it. Thank you.
- KKKatDec 17, 20255.0Justin was friendly and bounced among many groups of people to get everyone taken care of in as quick as possible fashion
- SPStacey PrazuchDec 13, 20255.0Riley was extremely knowledgeable and helpful. Was great setting up new phones, answered all questions we had. Had 3 phones in all. Super easy.
Frequently Asked Questions About Verizon
What is TEAM Wireless and what services does it provide?
TEAM Wireless is a local Verizon Authorized Retailer offering the latest smartphones, tablets, wireless accessories, and full-service device repair for smartphones and tablets across Michigan, Illinois, Wisconsin, and Minnesota.
What are the operating hours of the Verizon store in Chippewa Falls?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
What brands and products can I find at TEAM Wireless in Chippewa Falls?
You can find brands like Otterbox, Samsung, Apple, Motorola, Google, and more, offering products such as smartphones, tablets, prepaid wireless plans, mobile phone accessories, and signal amplifiers.
Does the Verizon store in Chippewa Falls offer device repair services?
Yes, TEAM Wireless specializes in device repair for smartphones, tablets, and more, providing full-service repair solutions at their store.
What payment options are available at the Verizon store in Chippewa Falls?
Customers can pay via Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact the Verizon store in Chippewa Falls?
You can contact the store by phone at +1 906-786-3911 or via email at info@teamwireless.com.
Does TEAM Wireless support any local community organizations?
Yes, TEAM Wireless supports organizations including Beaver Land Management, We Back the Badge, 4-H, UP State Fair, and Upper Edge.
Are there other Verizon or mobile phone stores near TEAM Wireless in Chippewa Falls?
Yes, nearby mobile phone stores include two other Verizon locations and a T-Mobile store, which can offer additional options or support if needed.
What nearby financial services are close to the Verizon store in Chippewa Falls?
Nearby financial services include Edward Jones - Financial Advisor Ted Oeffler, Edward Jones, CCFBank, Nicolet National Bank, and mortgage lenders Chris Wolff and Chris Ryder at CCFBank.
What dining options are available near TEAM Wireless in Chippewa Falls?
Nearby dining includes fast food and burger restaurants such as Culver's, McDonald's, and Subway, offering convenient meal choices before or after your visit.