Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brookfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
124 reviews
5 stars
108
4 stars
8
3 stars0
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with staff being described as friendly, knowledgeable, and patient.
Sales Experience
Many customers reported positive experiences with sales representatives who helped them find suitable plans and devices, often going above and beyond.
Store Issues
Some customers experienced problems with billing and account management, leading to frustration and dissatisfaction.
Product Knowledge
Staff demonstrated strong product knowledge, effectively assisting customers with their inquiries and technical issues.
Mixed Experiences
While many reviews were positive, there were also mentions of negative experiences, particularly regarding service quality and billing practices.
- EKeric keatingDec 6, 20255.0Elias was great. Very knowledgeable and easy to with.
- ASAustin SNov 16, 20255.0Garrett at this location was amazing at helping us get switched from AT&T to Verizon. Highly recommend going to this store even though it's a 3rd party provider for Verizon. Great customer service, and he got us a great deal!
- ASAaron SaundersOct 21, 20251.0Once you cancel they lock access to your account. I have been trying to get a copy of my final bill for months never coming back
- JWJeff WegnerJul 8, 20205.0Nathon was very helpful and knowledgeable for new cellphone purchase.
- VTVictoria TroutmanJul 21, 20195.0Anthony brought fun to the fair. We were able to get new phones on a great deal and were enjoying the entire experience. He even set a time next week to help my family.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Brookfield?
The Verizon store is located at 19005 W Capitol Dr, Ste 120, Brookfield, WI 53045.
What brands of smartphones can I find at the Verizon Cellular Sales store?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at the store.
What are the store hours for Verizon at 19005 W Capitol Dr?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 19005 W Capitol Dr.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for products and devices.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa as payment options.
Do I need an appointment to visit the Verizon store at 19005 W Capitol Dr?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What nearby places can I visit before or after shopping at Verizon at 19005 W Capitol Dr?
You can visit Starbucks for coffee, North Star American Bistro or Jake's Burger for food, and Sendik's Towne Centre for shopping.
How can nearby transit or landmarks help me find the Verizon store at 19005 W Capitol Dr?
Being close to popular spots like Starbucks and Sendik's Towne Centre can help you navigate to the store easily in the Brookfield area.
Are there any health or wellness services near the Verizon Cellular Sales store?
Yes, nearby you will find ERS Urgent Care, Luna Med Spa, HealthWorks Wellness Center, and Massage Envy - Capitol Drive for various health and wellness needs.