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Brand Certified

Verizon

4.7
(126 reviews)

Business Details

(262) 439-8633

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brookfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Brookfield connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
19005 W Capitol Dr, Brookfield, WI
53045, United States

Hours

Reviews

4.7
126 reviews
5 stars
110
4 stars
8
3 stars
0
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, patient, and helpful in resolving issues and providing assistance with new phone setups.

Professionalism

Numerous reviews highlighted the professionalism of the employees, noting their ability to explain options clearly and handle customer needs effectively.

Mixed Experiences

While many customers had positive interactions, some reported issues with billing, activation fees, and service quality, suggesting inconsistency in customer experiences.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
  • MB
    Mary B
    Jan 15, 2026
    5.0
    Malcolm helped us get new phones. He was knowledgeable, very professional and patient. There was an issue with the promotion we were initially offered since we are long time -20+. - years customers. Malcolm could see the offer but it wasn’t going through on the account. He contacted corporate and was very professional, calm and patient which took more than several minutes and calls to resolve. Verizon is very fortunate to have Malcolm as an employee. Based on our experience with Malcolm we recommend Verizon to all our family and friends. Thank you Malcolm.
  • EK
    eric keating
    Dec 6, 2025
    5.0
    Elias was great. Very knowledgeable and easy to with.
  • AS
    Austin S
    Nov 16, 2025
    5.0
    Garrett at this location was amazing at helping us get switched from AT&T to Verizon. Highly recommend going to this store even though it's a 3rd party provider for Verizon. Great customer service, and he got us a great deal!
  • AS
    Aaron Saunders
    Oct 21, 2025
    1.0
    Once you cancel they lock access to your account. I have been trying to get a copy of my final bill for months never coming back
  • VT
    Victoria Troutman
    Jul 21, 2019
    5.0
    Anthony brought fun to the fair. We were able to get new phones on a great deal and were enjoying the entire experience. He even set a time next week to help my family.

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