Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Brookfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
123 reviews
5 stars
107
4 stars
8
3 stars0
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist with their needs.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided thorough explanations and helped customers find suitable plans and devices.
Account Issues
Some customers reported difficulties with account management and billing, including issues with activation fees and service problems.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Staff Knowledge
Customers appreciated the staff's expertise in resolving technical issues and providing detailed information about products and services.
- ASAustin SNov 16, 20255.0Garrett at this location was amazing at helping us get switched from AT&T to Verizon. Highly recommend going to this store even though it's a 3rd party provider for Verizon. Great customer service, and he got us a great deal!
- ASAaron SaundersOct 21, 20251.0Once you cancel they lock access to your account. I have been trying to get a copy of my final bill for months never coming back
- PAPatrick AllensteinAug 30, 20235.0Jeff was amazing with activating our companies 5 cell phones. Nice and very knowledgeable.
- SSSusan StierFeb 22, 20205.0I came into the store today because I needed a new phone. The young man that helped me was Noah and he was very helpful. He explained everything to me and if I had any questions he was able to answer them. I would definitely go back to that store and look for Noah again. I will be in the market for a new iPad in a couple months and that’s who I plan on talking to.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Brookfield?
The Verizon store is located at 19005 W Capitol Dr, Ste 120, Brookfield, WI 53045.
What brands of smartphones can I find at the Verizon Cellular Sales store?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at the store.
What are the store hours for Verizon at 19005 W Capitol Dr?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 19005 W Capitol Dr.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for products and devices.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa as payment options.
Do I need an appointment to visit the Verizon store at 19005 W Capitol Dr?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What nearby places can I visit before or after shopping at Verizon at 19005 W Capitol Dr?
You can visit Starbucks for coffee, North Star American Bistro or Jake's Burger for food, and Sendik's Towne Centre for shopping.
How can nearby transit or landmarks help me find the Verizon store at 19005 W Capitol Dr?
Being close to popular spots like Starbucks and Sendik's Towne Centre can help you navigate to the store easily in the Brookfield area.
Are there any health or wellness services near the Verizon Cellular Sales store?
Yes, nearby you will find ERS Urgent Care, Luna Med Spa, HealthWorks Wellness Center, and Massage Envy - Capitol Drive for various health and wellness needs.