Sebastian solved a difficult problem with retrieving emails that I had wrangled with for about 6 hours! He is knowledgeable, patient, and pleasant. And, oh yes. Did I mention persistent? Thanks, Sebastian.
EK
Elizabeth Kehl
Jun 28, 2025
1.0
Worst customer service with any company I have dealt with in my 45 years of life. I get a last minute call telling me my appointment needs to be rescheduled after waiting for a week to get a new phone battery. Which I have already paid for. I try calling the number back as instructed and all I get is overseas customer service. The chat states there is no direct line of communication with the store. So, a tech company does not have the available technology to communicate with? Then why did they provide a number??? If I have to drive 20 minutes to the store to handle my business in person, so help them.
NS
Nancy Schultz
May 3, 2018
5.0
Purchased a new laptop and the service with both Matt P and Frank was extremely helpful. I needed certain specifications and they were able to guide me to the right product. Geek Squad has always been a 5-Star rating as I've always received top notch service. Working around the appointment schedule was a bit of a challenge but they were able to accommodate me.
What services does Geek Squad at Best Buy in Brookfield offer?
Geek Squad offers tech repair, setup, and support services, including computer and cell phone repairs, data recovery, and appliance repair.
Where is Geek Squad located in Brookfield, WI?
Geek Squad is located at 19555 W Bluemound Rd, Brookfield, WI 53045, USA.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Brookfield?
You can schedule service in store or online through the Geek Squad website for the Brookfield location.
What is the contact phone number for Geek Squad at Best Buy in Brookfield?
You can contact Geek Squad at +1 262-796-0669 for inquiries or to schedule service.
Does Geek Squad have any special deals or promotions currently?
Yes, Geek Squad is featuring Black Friday Deals accessible through their Best Buy store page.
Are there any nearby places to visit when I come to Geek Squad at Best Buy?
Yes, nearby you can visit Best Buy for electronics shopping, Bombay Sweets for Indian cuisine, and Game Universe - Brookfield for hobby and toy shopping.
Is there convenient parking available near Geek Squad at Best Buy?
Yes, Bluemound Plaza shopping center nearby offers parking and various retail options.
What other tech or electronic stores are close to Geek Squad in Brookfield?
Nearby electronics stores include Best Buy, Mega Media Xchange, and additional Best Buy retail locations.
What other types of stores and services can I find near Geek Squad?
Near Geek Squad, you can find vitamin stores like GNC, sporting goods like Stefans Soccer, pet services like K9 Resorts Luxury Pet Hotel, and restaurants like George Webb Restaurant.