Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,252 reviews
5 stars
1,279
4 stars
517
3 stars
197
2 stars
78
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being dismissive or unhelpful.
Product Knowledge
Many customers noted that staff members are generally knowledgeable about products, which enhances the shopping experience.
Return Policy
The return policy received significant criticism, particularly the shortened time frame, which many customers found restrictive and frustrating.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported feeling pressured or uncomfortable due to aggressive sales tactics.
Geek Squad Issues
Several reviews highlighted problems with the Geek Squad, including poor service and unresolved technical issues, leading to customer dissatisfaction.
- DMDanielle Musta6 days ago1.0Don't spend your money with best buy or toshiba. Best buy delivered a toshiba 85 in tv to my daughter and son in-law broken. And will not do anything about it, no return or exchange. Almost $700 down the drain for a TV they never got to use.
- MSMark SmithNov 12, 20251.0Shope Best Buy a lot and total tech membership. They need to revisit not be able to talk to the stores. This is the most frustrating thing ever since they made this change.... The computerized phone system is the worst experience ever.... Need to check availability or place an item on hold forget it. Better service from Amazon, this is why Best Buy struggling. They should provide better customer experiences or i can just have it delived by Amazon in a few hours or a day and not deal with this.
- JTJames ThomasNov 4, 20251.0You cannot call the store directly. First they connect you to an AI that does not have any answers. Then they connect you to someone overseas who does not have any answers. Overseas rep will refuse to connect you to the store. I can go in the store and people are just standing around not doing anything. this is idiocy.
- GGGriffen GoatNov 4, 20255.0Will was very professional and a great help he immediately asked if we needed help and was able to find the perfect product for me thank you
- BSBenjamin SkoneckiOct 23, 20255.0I had my car stereo installed by Tyler. He was the nicest and most knowledgeable guy, i have an old car and its interior is reputably brittle. He took great car of it, kept everything in one piece (which is nearly impossible with the fragility of the plastic interior, faux wood paneling). He took his time and made it sure everything worked, that the presets delivered the best sound possible (car had old speakers i have not replaced), and that the new system didnt interfere with any of the climate controls (a common problem with my model car, 94 lesabre). He was so meticulous. I really love my car, its my "classic ride", my family car, I take so much pride in it. I put it in the right hands with Tyler. I cannot recommend him enough. Thanks dude! Youre off to great things in life.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Brookfield?
You can shop a wide range of products including TVs, computers, appliances, cameras, and home electronics at Best Buy in Brookfield.
Does the Best Buy store support any special pickup services?
Yes, this Best Buy location offers same day in-store pickup, but it does not currently provide curbside pickup.
What are the store hours for Best Buy in Brookfield?
Best Buy in Brookfield is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support is available at this location to help with expert advice and technical services.
Does Best Buy in Brookfield recycle electronics?
Yes, this Best Buy location offers electronics recycling services.
What payment methods are accepted at Best Buy in Brookfield?
This store accepts debit cards and checks, but does not require cash-only payments.
Are appointments required for service or shopping at Best Buy Brookfield?
No, appointments are not required for shopping or services at this location.
What nearby shopping centers can I visit around Best Buy in Brookfield?
You can visit Bluemound Plaza, a nearby shopping center with parking, ideal for combining visits with your Best Buy trip.
Which restaurants are located near Best Buy in Brookfield if I want to grab a meal after shopping?
Bombay Sweets, an Indian restaurant, and George Webb Restaurant, an American diner, are nearby dining options you can enjoy after your shopping.
Are there pet care services near Best Buy in Brookfield?
Yes, K9 Resorts Luxury Pet Hotel provides pet services and sitting nearby, which could be convenient if you need pet care while shopping.