Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bellevue, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Michael, Cameron, and Tristain.
Appointment Issues
Several customers expressed frustration over the store's appointment system, stating that appointments made online were not honored, leading to long wait times.
Sales Practices
There were complaints about misleading sales tactics, including upselling and unclear information regarding pricing and promotions.
Product Knowledge
Customers appreciated the staff's proficiency in explaining products and services, with many noting that associates took the time to understand their needs.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding billing issues and perceived dishonesty from some staff members.
ER
Eric Roffers
5 days ago
1.0
Sales ONLY. If you have problems after the sale, don't expect much from Verizon!
MM
Mya Whiters (Miha)
Oct 22, 2025
5.0
Michael at Verizon was awesome! He was helpful, and motivated to get us the best deal for our family as possible! We gave him a budget and worked within it to get us everything we needed!
Highly recommend you go see Michael at the Verizon on Lime Kiln in Green Bay
MV
Michelle VanAbel
Oct 19, 2025
3.0
We made an appointment online through the stores website. When we went to the store, we were told they do not take appointments and it’s a first come first serve. We had to wait, which was frustrating, busy place. Staff was kind.
LS
laura smith
Oct 15, 2025
5.0
Very proficient, professional, and knowledgeable.
GW
Gabrielle Webster
Sep 27, 2025
1.0
went in to get a new phone & was met with rudeness from one of the employees. taking my business elsewhere!! :)