Verizon

4.3
224 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Baraboo, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
830 State Road 136, Baraboo, WI
53913, United States

Hours

Reviews

4.3
218 reviews
5 stars
166
4 stars
17
3 stars
5
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.

Technical Issues

Several reviews mentioned experiencing technical problems during phone transfers and account setups, leading to frustration.

Staff Efficiency

While some customers appreciated the quick service, others noted long wait times and insufficient staffing during busy periods.

Sales Transparency

There were complaints about undisclosed fees and charges, leading to dissatisfaction with the sales process.

Positive Experiences

Numerous customers expressed satisfaction with their overall experiences, particularly highlighting specific employees for their exceptional service.
  • TT
    Tonya
    5 days ago
    4.0
    Nice
  • DW
    Daivd Walker
    Oct 18, 2025
    5.0
    Andrew was very smart on everything and got everything transferred over from our old phones and was easy to talk to
  • MV
    Mark Vlcek
    Sep 29, 2025
    5.0
    Expert and courteous reps helped me with new phone.
  • ES
    Elizabeth Strobel
    Sep 7, 2025
    5.0
    Jason was very helpful in helping us set up our new phones
  • CR
    Cheri Ring
    Jun 8, 2025
    4.0
    Representative was great, but we experienced all sorts of technical issues. Transferred our two phones from A T and T to Verizon. Problems with processing paying off A T and T and creating Verizon acct. long afternoon.

Frequently Asked Questions About Verizon

What products and services does Verizon Baraboo offer?

Verizon Baraboo offers a full range of wireless devices including phones, tablets, smartwatches, accessories, mobile broadband, and device protection. They also provide services like new lines, upgrades, and new devices.

What are the store hours for Verizon Baraboo?

Verizon Baraboo is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.