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Brand Certified

Verizon

4.1
(227 reviews)

Business Details

(608) 678-2223
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Baraboo, WI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1010 Wisconsin Dells Pkwy S, Baraboo, WI
53913, United States

Hours

Reviews

4.1
227 reviews
5 stars
164
4 stars
17
3 stars
1
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Anthony, Jess, and Theresa, highlighting their patience and willingness to assist.

Inconsistency

Several reviews mentioned poor customer service experiences, including rude behavior from employees and unprofessional conduct, leading to frustration among customers.

Store Management

There were complaints about the lack of effective management and accountability, with some customers expressing dissatisfaction with how issues were handled by staff.

Positive Experiences

Despite negative feedback, numerous customers reported positive experiences, particularly with specific employees who provided excellent service and resolved issues efficiently.
  • NA
    Nicole Achenbach
    Dec 13, 2025
    5.0
    Earl was incredibly helpful during my phone upgrade and walked me through all of my options ensuring I got the best offer that aligned with what I was looking for. He made me feel confident in my choices and ensured the entire process was quick and seamless.
  • AW
    Ashley Ward
    Nov 19, 2025
    5.0
    Benjamin was very helpful. If you are looking for someone with phone knowledge doesn't hesitate to seek help.
  • JJ
    John
    Sep 17, 2025
    1.0
    The guy who i believe is Jamaican, sits in his car and blasts his music loudly sometimes or there are times where he has a bunch of his friends over and they are outside the store talking loudly, sitting in their cars. Completely unprofessional in my opinion!
  • TT
    TJ
    Oct 26, 2020
    5.0
    Devon is freaking awesome. Just go here.
  • SS
    Shea Squires
    Mar 10, 2019
    5.0
    Recently I visited the verizon store in wisconsin dells. The manager was really personable and friendly. The staff was extremely informative and efficient. 5 stars for the staff...

Frequently Asked Questions About Verizon

What types of products does Verizon in Baraboo offer?

Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Verizon Authorized Retailer in Baraboo?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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