Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Baraboo, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Mixed reviews on customer service, with some employees praised for their helpfulness while others were criticized for being rude and unprofessional.
Staff Knowledge
Several customers highlighted the knowledge and competence of staff members, particularly Anthony, who received numerous positive mentions.
Wait Times
Customers reported long wait times and slow service, leading to frustration during visits.
Professionalism
Instances of unprofessional behavior were noted, including loud music outside the store and rude interactions with customers.
Positive Experiences
Many customers shared positive experiences, particularly with staff who went above and beyond to assist.
AW
Ashley Ward
4 days ago
5.0
Benjamin was very helpful. If you are looking for someone with phone knowledge doesn't hesitate to seek help.
JJ
John
Sep 17, 2025
1.0
The guy who i believe is Jamaican, sits in his car and blasts his music loudly sometimes or there are times where he has a bunch of his friends over and they are outside the store talking loudly, sitting in their cars. Completely unprofessional in my opinion!
DM
Danielle Mcdonald
Aug 24, 2025
5.0
We love Jake! Went over the top for us. Super appreciated!
GE
Gavin Esterholm
Jul 5, 2025
5.0
Benjamin helped my family and I out. He not only was helpful but was completely willing to stay past closing to continue to get all 4 of us set up. Very very good service!
What types of products does Verizon in Baraboo offer?
Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer in Baraboo?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at Verizon in Baraboo?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Baraboo offer in-store pickup services?
Yes, in-store pickup is available at this location.
Which brands of devices and accessories are available at this Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is free Wi-Fi available at the Verizon Authorized Retailer in Baraboo?
Yes, free Wi-Fi is available for customers at the store.
Can I recycle my old electronics at Verizon in Baraboo?
Yes, the store offers electronics recycling services.
What nearby attractions can I visit before or after shopping at Verizon?
You can visit the Cascade Mountain Ski Resort for skiing and lodging, or check out the Wisconsin Dells Tourist Information Center to explore local attractions.
Are there any dining options near Verizon in Baraboo?
Yes, nearby dining options include Pizza Hut, Culver's, Uno Pizzeria & Grill, Burger King, Famous Dave's Bar-B-Que of America, and Taqueria Mexico.
What hotels are located close to the Verizon store in Baraboo for visitors needing accommodation?
Nearby hotels include Wingate By Wyndham, Wingate by Wyndham Wisconsin Dells Waterpark, Ramada by Wyndham Wisconsin Dells, Tru by Hilton Wisconsin Dells, Holiday Inn Express Wisconsin Dells, and Hampton Inn & Suites Wisconsin Dells Lake Delton.