Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ashland, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
204 reviews
5 stars
175
4 stars
8
3 stars
4
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Anastasia received numerous accolades for her exceptional customer service, being described as knowledgeable, patient, and helpful.
Staff Performance
Several staff members, including Sean and Mariah, were praised for their helpfulness and professionalism, although some negative experiences were reported.
Sales Issues
Customers reported issues with pricing discrepancies and trade-in processes, leading to frustration and dissatisfaction.
Store Environment
The store was noted for its friendly atmosphere and low traffic volume, contributing to a positive shopping experience.
Technical Assistance
Anastasia was highlighted for her technical knowledge and ability to assist customers with phone issues and setups.
- SWShelly WOct 22, 20255.0Patient and helpful staff
- JMJoel MastelAug 28, 20255.0Excellent customer service. They listened and were flexible in how the various challenges to move to a new device were resolved.
- JGJeff GendronAug 12, 20255.0Vet helpful, all went well.
- BGBrooke GabrisAug 2, 20251.0Bait and switch! Salespersons David and Shelby started by explaining new phones and plans which was great. But once we ordered phones the prices changed, add on fees then got disclosed, and the pay ZERO per month for a third line option Shelby suggested has become a monthly cost. Finally we were assured that everything on our Android S21's would ALL transfer to the new iphones...NOT TRUE...lost data, lost apps, lost play lists etc. I had made numerous trips into their stor3 to work out the problems. They have not been returning calls to clear up their mistakes.
- CSCraig SorvaldJul 18, 20255.0Candice was very helpful and pleasant,thank you , your very fortunate to such trained staff.
Frequently Asked Questions About Verizon
What products and services does Verizon in Ashland, WI offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What brands are available at Verizon in Ashland?
You can find popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more at this location.
What are the store hours for Verizon in Ashland, WI?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Ashland offer in-store pickup?
Yes, Verizon Ashland offers in-store pickup services for your convenience.
What payment options does Verizon in Ashland accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon Ashland?
Yes, Verizon Ashland provides free Wi-Fi for customers inside the store.
What nearby places can I visit before or after shopping at Verizon Ashland?
Nearby you can visit Queen Nail and Spa for beauty treatments, Hudson Square Coffee Company for coffee and smoothies, or the Historic Bayview Motel if you need accommodation.
Are there dining options near Verizon Ashland?
Yes, near Verizon you can find Subway for quick sandwiches and Auntie Anne's for freshly baked snacks.
Where can I get automotive services close to Verizon in Ashland?
You can visit Marthaler Honda of Ashland Parts for car parts, CAT Scale for gas station needs, or Walmart Auto Care Centers for tire and auto services.
How can I contact Verizon Ashland?
You can call Verizon Ashland at +1 715-214-2946 or email them at Info@victra.com.