Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or issues with online orders.
Repair Services
Repair services received negative feedback, particularly regarding the Geek Squad's handling of repairs and customer interactions.
Store Environment
The store environment was noted as spacious and clean, but some customers felt it was understaffed and difficult to find assistance.
Pricing
Prices were generally considered high, but some customers found good deals, especially during sales events.
DL
Dr. Jessica Lindley
Oct 23, 2025
5.0
I was looking at car stereo equipment and the staff was highly knowledgeable on their products. The gentleman helped me look at multiple options and then put it all together in a system that I'm excited to see in my vehicle. Their store didn't have a current option to have it installed at that location, so he texted me the whole set up details and even offered to process everything and have their other location install it. Best Buy far out did another large company that we first stopped at that specializes in car audio. Better service, better products, and far better specialized options.
AB
Angela Bob
Oct 14, 2025
5.0
Was nice an quiet, too quiet that I fell asleep in the movies. Lol so my mom said let's just go, sorry Mom
GM
Gavin Torem (MJ)
Oct 6, 2025
5.0
Great deals on tech and home appliances with excellent customer service
SB
Samuel Buchanan
Sep 24, 2025
1.0
You would be wrong to think savings from the god-aweful robocall answering service would be passed on to the customer. Shop somewhere else.
BL
Brandon Luna
Sep 19, 2025
1.0
On 9/19 I order a PS5 slim console at 5:40 pm just for them to tell me at 7:08 pm that my orders isn't ready to wait tomorrow. Dont order anything online just go in person.
You can't make this up, today 9/20 they canceled my order, they are really good in taking my hard earned money, now I got to wait 3-7 days to get my money back, great. Thank you best buy, if I could I would give them a Fat Zero for the great help. I called for help to purchase this item online, i got excellent help. But then when they cancel my order they don't want to help me at all, great. This was my first online purchase and it's going to be my last.
What products can I shop for at Best Buy in Yakima?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy, Yakima.
What are the operating hours for Best Buy in Yakima?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy in Yakima offer curbside pickup?
No, Best Buy Yakima offers same day in-store pickup but does not provide curbside pickup services.
Can I get repair services at Best Buy Yakima?
Yes, Best Buy Yakima offers service and repair support through their Geek Squad service.
Is it possible to recycle electronics at Best Buy Yakima?
Yes, Best Buy in Yakima provides electronics recycling services.
What payment methods are accepted at Best Buy Yakima?
Best Buy Yakima accepts debit cards and checks, and does not require cash only payments.
Where is Best Buy located in Yakima?
Best Buy is located at 2321 S 1st St, Yakima, WA 98903, USA.
Are there dining options near Best Buy Yakima?
Yes, near Best Buy you can find dining options like Krispy Kreme Doughnuts for bakery treats, A&W Restaurants for fast food, and KFC for chicken meals.
Which other electronic and tech service stores are near Best Buy Yakima?
Nearby you can find Geek Squad for computer repair and IT services, Office Depot Tech for tech support and electronics repair, and mobile phone stores like Verizon and T-Mobile.
Can I combine my visit to Best Buy with other shopping destinations in Yakima?
Yes, nearby shopping options include LL Flooring for home goods, Costco for wholesale shopping, Plato's Closet for thrift and clothing items, and Hobby Lobby for arts and crafts supplies.