Best Buy

4.0
2287 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2321 S 1st St, Yakima, WA
98903, United States

Hours

Reviews

4.0
2,287 reviews
5 stars
1,085
4 stars
590
3 stars
300
2 stars
125
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or issues with online orders.

Repair Services

Repair services received negative feedback, particularly regarding the Geek Squad's handling of repairs and customer interactions.

Store Environment

The store environment was noted as spacious and clean, but some customers felt it was understaffed and difficult to find assistance.

Pricing

Prices were generally considered high, but some customers found good deals, especially during sales events.
  • DL
    Dr. Jessica Lindley
    Oct 23, 2025
    5.0
    I was looking at car stereo equipment and the staff was highly knowledgeable on their products. The gentleman helped me look at multiple options and then put it all together in a system that I'm excited to see in my vehicle. Their store didn't have a current option to have it installed at that location, so he texted me the whole set up details and even offered to process everything and have their other location install it. Best Buy far out did another large company that we first stopped at that specializes in car audio. Better service, better products, and far better specialized options.
  • AB
    Angela Bob
    Oct 14, 2025
    5.0
    Was nice an quiet, too quiet that I fell asleep in the movies. Lol so my mom said let's just go, sorry Mom
  • GM
    Gavin Torem (MJ)
    Oct 6, 2025
    5.0
    Great deals on tech and home appliances with excellent customer service
  • SB
    Samuel Buchanan
    Sep 24, 2025
    1.0
    You would be wrong to think savings from the god-aweful robocall answering service would be passed on to the customer. Shop somewhere else.
  • BL
    Brandon Luna
    Sep 19, 2025
    1.0
    On 9/19 I order a PS5 slim console at 5:40 pm just for them to tell me at 7:08 pm that my orders isn't ready to wait tomorrow. Dont order anything online just go in person. You can't make this up, today 9/20 they canceled my order, they are really good in taking my hard earned money, now I got to wait 3-7 days to get my money back, great. Thank you best buy, if I could I would give them a Fat Zero for the great help. I called for help to purchase this item online, i got excellent help. But then when they cancel my order they don't want to help me at all, great. This was my first online purchase and it's going to be my last.

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Yakima?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy, Yakima.

What are the operating hours for Best Buy in Yakima?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.