Verizon

3.7
417 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Wenatchee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1134 North Miller Avenue, Wenatchee, WA
98801, United States

Hours

Reviews

3.6
283 reviews
5 stars
126
4 stars
50
3 stars
30
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude or dismissive behavior from staff.

Wait Times

Customers frequently mention long wait times and inefficient service, leading to frustration during visits.

Product Knowledge

While some employees are noted for their knowledge and ability to assist customers effectively, others are criticized for lack of helpfulness and misinformation.

Store Environment

The store environment receives mixed reviews, with some customers appreciating the friendly atmosphere while others mention issues like noise and disorganization.
  • TR
    Trisha Roach
    Jan 2, 2026
    5.0
    Oscar helped us today, and he is so kind and easy to work with. He answered all of our questions. As well, he was super positive!!
  • GV
    Gabino Vazquez
    Nov 9, 2025
    1.0
    I have a terrible experience with this place, the salesman was rude and make it sound like I was wasting his time just because he didn't ask the right questions when we started the interaction and I told him I wanted something different now it was my fault for not telling him what I wanted from the beginning didn't even ask me what I wanted he just assumed I wanted what he was working on it
  • MS
    Mikey Snyder
    Oct 10, 2025
    4.0
    Last time i was in here the guy that helped me absolute was put off my being there. I was the only person in the store, and there was a bunch of employees just standing around, i dont blame there it got busy minutes later. But i wish i could remember his name because he sucked. I tried to sell me Verizon wireless internet service, claiming that it was definitely faster than my 10 GIGABIT commercial fiber line installed in my home. You guys need to clean house. Service here is never GREAT, but its also never been BAD, until now.
  • RS
    Randy Sage
    Jul 23, 2025
    5.0
    If you want a great new phone experience, ask for Ubi...(Ubaldo) His customer service is always above and beyond, both during and after the sale! Thank you my friend ✌️

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Wenatchee?

The Verizon store in Wenatchee is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Where is the Verizon store located in Wenatchee?

The Verizon store is located at 1134 North Miller Avenue, Suite 110, Wenatchee, WA 98801.