Verizon

3.7
416 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Wenatchee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1134 North Miller Avenue, Wenatchee, WA
98801, United States

Hours

Reviews

3.6
282 reviews
5 stars
125
4 stars
50
3 stars
30
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or dismissive.

Wait Times

Customers frequently reported long wait times, with some expressing frustration over the lack of staff to assist during busy periods.

Product Knowledge

Several customers noted that some staff members were knowledgeable and provided good assistance, while others seemed uninformed or unhelpful.

Store Environment

The store was generally described as well-supplied, but some customers mentioned issues with cleanliness and organization.

Sales Pressure

Some customers felt pressured to purchase additional products or services, detracting from their overall experience.
  • GV
    Gabino Vazquez
    Nov 9, 2025
    1.0
    I have a terrible experience with this place, the salesman was rude and make it sound like I was wasting his time just because he didn't ask the right questions when we started the interaction and I told him I wanted something different now it was my fault for not telling him what I wanted from the beginning didn't even ask me what I wanted he just assumed I wanted what he was working on it
  • MS
    Mikey Snyder
    Oct 10, 2025
    4.0
    Last time i was in here the guy that helped me absolute was put off my being there. I was the only person in the store, and there was a bunch of employees just standing around, i dont blame there it got busy minutes later. But i wish i could remember his name because he sucked. I tried to sell me Verizon wireless internet service, claiming that it was definitely faster than my 10 GIGABIT commercial fiber line installed in my home. You guys need to clean house. Service here is never GREAT, but its also never been BAD, until now.
  • JM
    Janet MLebron
    Aug 30, 2025
    5.0
    The shop was well supplied.
  • RS
    Randy Sage
    Jul 23, 2025
    5.0
    If you want a great new phone experience, ask for Ubi...(Ubaldo) His customer service is always above and beyond, both during and after the sale! Thank you my friend ✌️
  • YV
    yousi ramos vera
    Jun 5, 2025
    5.0
    Hola el domingo en está tienda fue atendida my esposo y yo por Oscar y la attention fue de Maravilla muy amable, explication. muchas gracias.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Wenatchee?

The Verizon store in Wenatchee is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Where is the Verizon store located in Wenatchee?

The Verizon store is located at 1134 North Miller Avenue, Suite 110, Wenatchee, WA 98801.