Verizon

4.4
605 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Vancouver’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6300 Ne 117th Ave, Vancouver, WA
98662, United States

Hours

Reviews

4.4
602 reviews
5 stars
493
4 stars
21
3 stars
13
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Florian, Nicholas, and Blaine, highlighting their patience and knowledge.

Sales Practices

Several reviews expressed concerns about misleading sales tactics, unexpected charges, and a lack of transparency regarding plans and promotions.

Mixed Experiences

While many customers reported positive experiences, there were notable complaints about poor service, particularly regarding billing issues and unhelpful staff.

Store Environment

Some customers noted that the store felt more like an authorized retailer than a corporate Verizon store, leading to dissatisfaction with service quality.
  • LA
    Lisa Appel
    5 days ago
    5.0
    Daniel was incredibly helpful and kind! He explained every detail and patiently synced all our accounts. He made what could've been a headache, easy. Thank you!
  • AR
    Ashley Rodli
    Jan 2, 2026
    5.0
    Working with Aaron was easily the best, most painless, in store customer experience we have ever had with Verizon. Aaron, if you see this, genuinely; Thank you. You were very kind and patient, and explained things perfectly. We really appreciate you.
  • JU
    Joseph Underwood
    Dec 29, 2025
    5.0
    Aaron is the man! Came in wanting to upgrade my phone. Instead of simply taking my order, Aaron was able to lower our bill and take advantage of discounts I didn't know about before. Came out with a new phone and a lower monthly bill to come soon.
  • MM
    matter
    Dec 29, 2025
    1.0
    i came in to buy a screen protector , the staff literally harassed me into opening a new line . i kept asking specifically if they had the screen protector i came in for , they refused to answer and kept pressuring me ( i had a difficult time standing for myself before ) ... i pay for the most expensive 1 line service . verizon has done nothing but mess with my service ,disconnecting it at minutes at a time ( was with verizon on a family plan MY WHOLE LIFE , WAS NEVER THIS DISRESPECTED ) .... the phone itself had issues from the beginning, the store did nothing to help , i was left alone dealing with everything . i am switching off verizon as soon as i can and will NEVER recommend them to any one with humanity ( esp. Pro Palestinians )
  • LA
    Luis Arellano
    Dec 16, 2025
    5.0
    Walked in for a simple SIM card activation and after speaking with Florian he did me a huge solid and saved me a lot of money on a bulk order of 3 new phones and 3 new iPads just in time for Christmas. Super grateful for how awesome Verizon has been since I opened an account when I was just me 10 years ago. Family has been growing and so has our service with Verizon. Thank you guys and thanks to Florian for making it a great experience.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 6300 Ne 117th Ave?

The Verizon store offers products from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless, including smartphones, tablets, and connected devices.

What services does the Verizon store provide?

The store provides Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet services, and mobile hotspot options.