Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Vancouver’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
592 reviews
5 stars
485
4 stars
21
3 stars
13
2 stars
11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nicholas, Blaine, and Preston for their exceptional service.
Sales Experience
Several reviews noted that the sales process was often complicated by misleading information about pricing and promotions, leading to dissatisfaction.
Technical Support
Customers expressed frustration with technical issues, including faulty devices and poor internet service, which were not adequately resolved by staff.
Billing Issues
Numerous complaints were made regarding unexpected charges and difficulties in resolving billing discrepancies, leading to customer frustration.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others felt misled by the store's branding as an official Verizon location.
- PMPeggy MercadoNov 17, 20255.0Leaving AT&T and transferring to Verizon and getting a new iPhone Justin was great in letting us know all options and helped with the transfer of data.
- AHAlbert HoyNov 13, 20251.0My wife and I went there because we both needed new phones. On our second visit we were quoted $185 a month for both phones with trade in. When we got our bill it was $227 a month, way over our monthly budget. When went back they gave us the runaround and told us there was nothing we could do. We are gonna get the BBB involve and make sure these people can't use their dishonest practices and prey on any other people. Never buy from these crooks. We called the number in the response below and they didn't fix a thing.
- ITIlluminati TattooNov 11, 20255.0We recently came in due to one of our phones crashing out on us. We were greeted promptly by Florian who was quick to get me set up with a new phone and listening to all my needs. I understand he is newer to doing this line of work but had he not told me I would have never knew. He is kind and knowledgeable never hesitated to ask if he needed assistance making sure I had everything I needed to get on with my work day. Thank you for such a wonderful experience!
- OVOleg VenaaNov 11, 20255.0I went in to order the iphone 16 pro max for me and family. Zach informed me we cant order them anymore but was able to hunt down 3 of them from another store. Amazing customer service! Will be coming back.
- DTDylan TylerNov 10, 20251.0Been with Verizon for 20 years. Mentioned I might want to pick up in Portland and he essentially refused to service me because apparently they don’t get paid hourly. Only commissions. I feel bad for the employee honestly but he basically told me I was wasting his time. Don’t come here if you want answers and are unsure if you want to get a phone at this location.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store on 6300 Ne 117th Ave?
The Verizon store offers products from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless, including smartphones, tablets, and connected devices.
What services does the Verizon store provide?
The store provides Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet services, and mobile hotspot options.
What are the store hours for the Verizon location at 6300 Ne 117th Ave, Vancouver?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store at 6300 Ne 117th Ave?
No, appointments are not required to visit this Verizon location; you can stop by anytime during business hours.
Can I pick up my online order at this Verizon store?
Yes, the store offers in-store pickup services for online orders.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa payments.
How can nearby places like Espresso Bakery, Cafe & Lounge enhance my visit to the Verizon store?
You can enjoy a meal or coffee at Espresso Bakery, Cafe & Lounge either before or after your visit to the Verizon store for a convenient and pleasant experience.
Are there any beauty salons near the Verizon store where I can get services while visiting the area?
Yes, Tangled Rootz and Faiza’s Hair Salon are nearby options for beauty and hair services, making it easy to combine errands with some personal care.
What are some nearby dining options if I want to eat around the Verizon store?
Nearby dining options include Namaste Indian Cuisine for Indian food, Domino's Pizza for quick bites, and Golden Corral Buffet & Grill for an American buffet experience.
How can nearby automotive services like AutoZone or Kaady Car Wash be useful when visiting the Verizon store?
If you need automotive parts or a car wash, places like AutoZone and Kaady Car Wash are close by, allowing you to handle multiple errands conveniently during your trip to the Verizon store.