Brand Certified
Verizon
4.4(349 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1125 Se 163rd Pl, Vancouver, WA
98683, United States
Certified by Verizon • Feb 22, 2026
(360) 882-1996
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Vancouver, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
349 reviews
5 stars
278
4 stars
15
3 stars3
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Troy, Bug, and Kyra.
Inconsistency
Some reviews highlighted poor service experiences, including rude staff and long wait times, indicating inconsistency in service quality.
Technical Assistance
Customers appreciated the staff's ability to resolve technical issues and assist with phone setups, although some reported difficulties with the process.
Store Hours
Several customers expressed frustration over incorrect store hours and closures, leading to wasted trips.
- LCLarry CopleyFeb 1, 20265.0I very much appreciate the time the Dillan spent explaining to me many features of my new Apple phone and how I could leverage apps to simplify some of my daily frustrations I described. He was a good listener and able to quickly relate to my concerns and point me to solutions such as appropriate celular WiFi router subscription. He deserves some well earned PTO for certain!
- JJJim JJan 31, 20265.0Came in to have a discrepancy with my bill corrected. The team here are fantastic! Took care of my issue and found another one and corrected it!
- DDDanielJan 31, 20265.0Dyllan and Kevin they helped me my problem as fast as they conos and where very friendly
- CSCasey ShoveNov 29, 20255.0Very helpful and informative
- JBJared BradburyNov 24, 20251.0Be aware of this location since the 7th I've been in and out. Of the Verizon stores trying to fix the damage that this location did every location that we went to explain what happened. They kind of chuckled in disbelief and asked what location this happened at I'll show them and every time they told me that this location is a pretty shady. I feel like it's pretty bad when your own company calls you guys out at this location. Just don't go only if you want to live at the Verizon store try to fix all the issues that you had. 😤
Frequently Asked Questions About Verizon
What types of products can I find at Victra - Verizon Authorized Retailer in Vancouver, WA?
Victra offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, and more.
What services does the Victra store in Vancouver provide?
The store provides services including new lines, upgrades, and accessories sales, with knowledgeable consultants to assist guests.
What are the store hours for Victra in Vancouver, WA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Victra in Vancouver offer in-store pickup services?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra - Verizon Authorized Retailer?
Victra accepts payments via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Victra store in Vancouver?
Yes, Victra provides free Wi-Fi for customers at the store.
Which nearby restaurants can I visit before or after shopping at Victra?
Nearby dining options include Ding Tea Vancouver WA for bubble tea, Makoto Japanese Buffet for sushi, Little Caesars Pizza, Subway, Taco Bell, and Boston's The Gourmet Pizza.
Are there any nearby physical therapy services close to Victra in Vancouver?
Yes, Therapydia Vancouver Physical Therapy and Majerus & Co Physical Therapy are nearby and can be convenient for customers needing physical therapy services.
What financial institutions are located near the Victra store to facilitate banking needs?
Nearby financial services include Bank of America, People's Community Federal Credit Union, and ATMs which can help customers with banking errands before or after their visit.
How can I contact the Victra Verizon Authorized Retailer in Vancouver for more information?
You can reach the store by phone at +1 360-882-1996 or via email at Info@victra.com.
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