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Brand Certified

Verizon

4.4
(280 reviews)

Business Details

106 Grand Blvd, Vancouver, WA
98661, United States
(360) 499-8388
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Vancouver, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
106 Grand Blvd, Vancouver, WA
98661, United States

Hours

Reviews

4.4
280 reviews
5 stars
232
4 stars
8
3 stars
3
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Troy and Tristan received high praise for their helpfulness and professionalism, others like Ray and a rude employee received significant criticism for poor service.

Employee Performance

Several employees, particularly Troy, Tristan, and Isaiah, were highlighted for their exceptional service, knowledge, and ability to resolve issues quickly, contributing positively to customer experiences.

Store Management

There are concerns regarding management and staffing, with reports of unprofessional behavior and inadequate service during busy times, leading to customer frustration.

Store Experience

Customers reported a mix of experiences, with some enjoying quick and efficient service while others faced long wait times and unacknowledged presence in the store.
  • DZ
    David Zagoryanu
    Feb 10, 2026
    5.0
    Upgraded my phone, very fast and easy. Kai was super helpful.
  • GW
    Greg Warren
    Feb 7, 2026
    5.0
    Dyllan and Kevin they were very helpful and friendly!
  • KF
    Kevin Freimuth
    Feb 7, 2026
    5.0
    Dylan, Kai and Kevin are absolute rock stars. They make a game of how much money they can save you and always hep with whatever your issue is. Ho to this store, it’s hands down the best.
  • CC
    Claudia
    Jan 31, 2026
    5.0
    They were outstanding! We went to the store on Grand. Worked with Kai and Elijah. Absolutely outstanding
  • JR
    Joe Rottmann
    Jan 30, 2026
    5.0
    Service from all the employees in the store fantastic special the manager Kai

Frequently Asked Questions About Verizon

What products does Verizon offer at the Vancouver, WA location?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories such as audio devices, cases, and power accessories.

Which brands are available at the Verizon retailer in Vancouver, WA?

Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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