Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Tacoma, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
359 reviews
5 stars
294
4 stars
23
3 stars
15
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gigi and other staff members received high praise for their exceptional customer service, being knowledgeable, friendly, and helpful.
Staff Knowledge
Many customers noted the staff's expertise in explaining options and resolving issues efficiently.
Store Environment
The store was described as clean, well-lit, and welcoming, contributing to a positive shopping experience.
Efficiency
Customers appreciated the quick service and the ability of staff to assist multiple customers simultaneously.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding confusion and issues with orders.
- JKJen KiauneNov 16, 20255.0The person helping us was fantastic. She was helping several people at once and making sure everyone was getting help and attention.
- DCDeanna CleavelandOct 30, 20255.0Jude provided excellent help replacing my damaged screen protector & also helping me change to a cheaper plan with more robust features. Very personable & no pressure.
- VKVena KnightOct 22, 20255.0I am thoroughly happy with my customer service from Gigi at the Verizon store on 19th street. There are more than 5 Verizon stores between my home and the Verizon store where Gigi works, but I choose to drive 18 miles out of my way for her excellent customer service. She is extremely knowledgeable and able to inform me of my many options for services. She is fast, efficient and can present the information clearly. After all these years of outstanding customer service from Gigi, she continues to exceed my expectations and continues to represent Verizon with excellence.
- NHNancy HoweOct 9, 20255.0Gigi is very kind and helpful. She is especially good with senior citizens!
- BKberkley kingAug 30, 20255.0Gigi was really helpful and knowledgeable!! she was super patient with me when I was trying to get my info from another phone service and continued to check on me while my new phone was setting up:-)!! thank you
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon Tacoma offer?
Verizon Tacoma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Tacoma, WA?
Verizon in Tacoma is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Which brands can I find at the Verizon Authorized Retailer in Tacoma?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, and Tech21.
Does Verizon Tacoma offer in-store pickup for online orders?
Yes, Verizon Tacoma offers in-store pickup service for your convenience.
What payment options are accepted at Verizon in Tacoma?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Tacoma?
Yes, free Wi-Fi is available at the Verizon store for customers.
Which nearby places can help me find Verizon Tacoma easily?
Nearby places include Grit City Veterinary Surgical Center and FedEx Office Print & Ship Center, which can help you locate the Verizon store on 6909 S 19th St.
Are there good dining options near Verizon Tacoma?
Yes, you can find nearby dining options such as Taco Bell and Ginza Teriyaki for Mexican, Japanese, and Chinese food.
Where can I access financial services near the Verizon retailer in Tacoma?
Nearby financial service locations include WSECU credit union, U.S. Bank, Coinstar, and Western Union.
What types of services does Verizon Tacoma provide in addition to selling devices?
In addition to selling new devices, Verizon Tacoma provides services such as new lines, upgrades, accessories, and device protection.