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Brand Certified

Verizon

4.6
(375 reviews)

Business Details

6909 S 19th St, Tacoma, WA
98466, United States
(253) 566-4370
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tacoma, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6909 S 19th St, Tacoma, WA
98466, United States

Hours

Reviews

4.6
375 reviews
5 stars
308
4 stars
24
3 stars
14
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Gigi, received high praise for their exceptional customer service, being knowledgeable, friendly, and helpful.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to assist with various issues, making the experience smooth and efficient.

Store Environment

The store was described as clean, well-lit, and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding service quality and issues with returns.
  • AM
    Alonna Mitz
    Feb 12, 2026
    5.0
    I came in to switch from an unlimited plan to a prepaid plan since I don't use more than 10GB of data/mo anyway. I already had a verizon account, so it was easy. The $40/mo savings is worth it and i want to use my phone less in general. The manager, Matthew, was very kind, patient, and answered all of my questions in a clear and easy to understand way. The slowness of the wifi was a little wild for a phone store (corporate should look into that), but we made it.
  • JL
    Jeff Lickteig
    Feb 10, 2026
    5.0
    Gigi knows this phone system well enough to rewarded a raise in my opinion.
  • MM
    Marty Maenhout
    Jan 30, 2026
    4.0
    It was a great experience! But I am having trouble with finishing up the setup of my phone!
  • IF
    Iris Fudell
    Jan 29, 2026
    5.0
    Gigi was helpful and patient, offering good service and guidance.
  • MP
    Mary Pascoe
    Jan 19, 2026
    5.0
    Great service as usual, it’s my go to cell phone store and phone service station 😊

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon Tacoma offer?

Verizon Tacoma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Tacoma, WA?

Verizon in Tacoma is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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