Business Details
6909 S 19th St, Tacoma, WA
98466, United States
Certified by Verizon • Feb 22, 2026
(253) 566-4370
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tacoma, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
375 reviews
5 stars
308
4 stars
24
3 stars
14
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Gigi, received high praise for their exceptional customer service, being knowledgeable, friendly, and helpful.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to assist with various issues, making the experience smooth and efficient.
Store Environment
The store was described as clean, well-lit, and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding service quality and issues with returns.
- AMAlonna MitzFeb 12, 20265.0I came in to switch from an unlimited plan to a prepaid plan since I don't use more than 10GB of data/mo anyway. I already had a verizon account, so it was easy. The $40/mo savings is worth it and i want to use my phone less in general. The manager, Matthew, was very kind, patient, and answered all of my questions in a clear and easy to understand way. The slowness of the wifi was a little wild for a phone store (corporate should look into that), but we made it.
- JLJeff LickteigFeb 10, 20265.0Gigi knows this phone system well enough to rewarded a raise in my opinion.
- MMMarty MaenhoutJan 30, 20264.0It was a great experience! But I am having trouble with finishing up the setup of my phone!
- IFIris FudellJan 29, 20265.0Gigi was helpful and patient, offering good service and guidance.
- MPMary PascoeJan 19, 20265.0Great service as usual, it’s my go to cell phone store and phone service station 😊
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon Tacoma offer?
Verizon Tacoma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Tacoma, WA?
Verizon in Tacoma is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Which brands can I find at the Verizon Authorized Retailer in Tacoma?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, and Tech21.
Does Verizon Tacoma offer in-store pickup for online orders?
Yes, Verizon Tacoma offers in-store pickup service for your convenience.
What payment options are accepted at Verizon in Tacoma?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Tacoma?
Yes, free Wi-Fi is available at the Verizon store for customers.
Which nearby places can help me find Verizon Tacoma easily?
Nearby places include Grit City Veterinary Surgical Center and FedEx Office Print & Ship Center, which can help you locate the Verizon store on 6909 S 19th St.
Are there good dining options near Verizon Tacoma?
Yes, you can find nearby dining options such as Taco Bell and Ginza Teriyaki for Mexican, Japanese, and Chinese food.
Where can I access financial services near the Verizon retailer in Tacoma?
Nearby financial service locations include WSECU credit union, U.S. Bank, Coinstar, and Western Union.
What types of services does Verizon Tacoma provide in addition to selling devices?
In addition to selling new devices, Verizon Tacoma provides services such as new lines, upgrades, accessories, and device protection.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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