Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tacoma, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
362 reviews
5 stars
298
4 stars
23
3 stars
14
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Gigi and Hector for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with staff able to assist multiple customers simultaneously while maintaining a high level of service.
Store Environment
The store was described as clean, well-lit, and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer service and issues with promotions or fees, indicating inconsistency in service quality.
- BRBrian ReynoldsDec 24, 20255.0Jude and GG were awesome and took care of everything to complete last minute holiday shopping. Thank you 🙏🏻
- ALAmy LovebugDec 17, 20255.0I had great experience with this Verizon store, both employees I dealt with were amazing and very helpful. Hector was the one who ended up getting my phone in the end and went up and beyond!! I’ve been to other Verizon stores in Tacoma that just felt pushy and not helpful. This store is the opposite, VERY helpful with kind people who are there to support. I will only come back to this Verizon store from here on out.
- JPJulie PorterDec 5, 20255.0Hector was great and knowledgeable about the features of the iPhones and the offers available. The entire staff was helpful and friendly.
- JKJen KiauneNov 16, 20255.0The person helping us was fantastic. She was helping several people at once and making sure everyone was getting help and attention.
- DCDeanna CleavelandOct 30, 20255.0Jude provided excellent help replacing my damaged screen protector & also helping me change to a cheaper plan with more robust features. Very personable & no pressure.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon Tacoma offer?
Verizon Tacoma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Tacoma, WA?
Verizon in Tacoma is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Which brands can I find at the Verizon Authorized Retailer in Tacoma?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, and Tech21.
Does Verizon Tacoma offer in-store pickup for online orders?
Yes, Verizon Tacoma offers in-store pickup service for your convenience.
What payment options are accepted at Verizon in Tacoma?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Tacoma?
Yes, free Wi-Fi is available at the Verizon store for customers.
Which nearby places can help me find Verizon Tacoma easily?
Nearby places include Grit City Veterinary Surgical Center and FedEx Office Print & Ship Center, which can help you locate the Verizon store on 6909 S 19th St.
Are there good dining options near Verizon Tacoma?
Yes, you can find nearby dining options such as Taco Bell and Ginza Teriyaki for Mexican, Japanese, and Chinese food.
Where can I access financial services near the Verizon retailer in Tacoma?
Nearby financial service locations include WSECU credit union, U.S. Bank, Coinstar, and Western Union.
What types of services does Verizon Tacoma provide in addition to selling devices?
In addition to selling new devices, Verizon Tacoma provides services such as new lines, upgrades, accessories, and device protection.