Many customers praised the staff for their kindness, empathy, and thoroughness in caring for their pets, especially during difficult times.
Professionalism
Several reviews highlighted the professionalism of the veterinarians and staff, noting their attentiveness and ability to explain procedures clearly.
Concerns Over Costs
A number of customers expressed concerns about high prices and perceived upselling of unnecessary tests and treatments.
Wait Times
Multiple reviews mentioned long wait times for appointments, indicating a need for improved scheduling or staffing.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions with specific staff members, leading to dissatisfaction.
JD
Jessica Day
Jan 5, 2026
5.0
I was reading through the reviews and I saw somebody say that these people don't care about the animals, it's all about money. If that were true, they wouldn't bother spraying the towels for cats with Feliway. I immediately noticed that both veterinarian and the vet tech were very loving towards my cat. More loving than I've ever seen any staff treat my animal. In fact, I came in on a free visit coupon and they treated me all the same. I love that if you take a lost animal into one of their clinics, they will scan the animal for a chip. Free of cost - Because they care about the animals. I felt like the veterinarian took the time to listen to what my concerns were about my cat. Some veterinarians simply don't acknowledge food allergies, but that's what was going on with my cat and they were able to teach me how to determine which food was the allergy. I'm so very grateful for this. I'll be taking my cat back to have her teeth done because I felt like I could trust these people with my baby. I don't feel that way very often. Thank you guys for such a wonderful experience. We'll see you soon.
AS
Anelhy Sanchez
Dec 11, 2025
5.0
I’m so grateful for VCA and the incredible care they gave my dog. Dr. Marubayashi was amazing, kind, patient, and very clear in explaining everything. My dog had a benign tumor on his head, and they removed it with so much professionalism and compassion. They checked in on him, made sure I understood the whole process, and truly made us feel supported. He’s feeling great now, and I couldn’t be happier with the care he received
CC
Cinnamon
Nov 15, 2025
1.0
It has 3 stars for a reason. This vet literally only cares about money and I'm not surprised because it's a FOR PROFIT vet so obviously the more profit they make, the richer they get. These vets will push you into unnecessary testing and unnecessary medication for your pet just so they can make a quick buck and HEY maybe it'll make your pet NOT get better just so you have to go back and spend EVEN MORE money. It's a game to them. They don't care about the wellbeing of your pets at all. It's all a facade
YR
Yon Rowe
Nov 15, 2025
5.0
Such a great place! Staff is amazing from receptionists to techs to vets! Thorough, no judgement for selecting treatments, personal follow-up phone calls, etc.
they are open late and on Saturdays which is crucial for me. plus they have after hours emergency!
I have used them regularly since I moved to Tacoma three years ago.
Highly recommend!
VW
Valerie Williams
Nov 10, 2025
5.0
Today was the hardest day of our family members lives. Our sweet, dedicated, smart, loving dog, Jay, earned his wings. Our hearts are broken but filled with joy knowing our little love is in God's loving arms now.
The staff at VCA Pacific Animal Hospital went way above and beyond to provide a peaceful, loving environment to send our baby home in. Each and every one of them showed sincere love and caring souls making the journey today much better. I would recommend them to anyone who wants a loving place to care for their sweet fur babies 🐶🩵🐶🩵🐶🩵🐶🩵🐶🩵
Frequently Asked Questions About VCA Pacific Avenue Animal Hospital
What types of animals does VCA Pacific Avenue Animal Hospital treat?
The hospital provides care for aviaries, cats, dogs, exotics, pocket pets, and rabbits.
What are the operating hours of VCA Pacific Avenue Animal Hospital?
They are open Monday through Saturday from 7:00 AM to 7:00 PM and closed on Sundays.
What types of veterinary services are offered at VCA Pacific Avenue Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is VCA Pacific Avenue Animal Hospital accredited and by which association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Pacific Avenue Animal Hospital located?
It is located at 10234 Pacific Ave, Tacoma, WA 98444, United States.
Does VCA Pacific Avenue Animal Hospital offer any promotions for new clients?
Yes, new clients can get a Free First Exam coupon by visiting their website.
How can I contact VCA Pacific Avenue Animal Hospital by phone?
You can reach them at +1 253-537-0241 (local phone) or +1 253-948-0740 (main phone).
What nearby shopping centers and antique stores are close to VCA Pacific Avenue Animal Hospital?
Nearby places include Pacific Antiques Mall and Leshera furniture and antique store, which customers might visit before or after their pet's appointment.
Are there beauty and spa options near the animal hospital for pet owners?
Yes, nearby options include Snatchmeup Tacoma, Athena Nails, Hee's Best Fades & Haircuts, African Braids By Jenny, KD Nails, Shades of Beauty, Everything Hair & Skin Salon, and OTTO Threading Salon.
Can customers easily find automotive services near VCA Pacific Avenue Animal Hospital?
Yes, nearby automotive services include Autobros Car Detailing, Hub Cap City for repairs, Dingo's Tire Shop for tires and oil changes, and Drive Lambo for car rentals.