Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.0
59 reviews
5 stars
23
4 stars
6
3 stars
1
2 stars
5
1 star
24
- RKRoman KaliupinSep 15, 20252.0Battery replaced, but screen left misaligned. I had the battery in my iPhone 13 Pro replaced here. After the repair, the screen was not flush with the frame along the charging-port side—there was a visible gap. I went back the same day; the engineer and staff acknowledged the issue but asked me to return the next day as they were closing. When I returned, they kept the phone for ~30 minutes, then told me their lead didn’t see a problem and the only option was a full screen replacement—which they couldn’t guarantee wouldn’t be installed the same way. This leaves me concerned about the phone’s water resistance and overall workmanship. I’m giving two stars because the battery was replaced, but I don’t recommend this service. Next time I’ll go directly to Apple.
- TPTrung PhạmSep 8, 20251.0Trying to return a pre-built PC. Bought for a month old. At first they told me that there’s something wrong with my PC and offer me 80 USD just for diagnostic the error. Second time I went back cause I know there’s nothing wrong with it, and they excusing me for modifying the PC and denied to accept the return. And when I go to the different best buy branch they ran check and there was no issue at all and accepted my return with out any issue. I would not recommend you to go to this bestbuy Tacoma Geek Squad cause I don’t believe that they are competent
- DBDagster BlasterJul 27, 20241.0This location has terrible customer service and been like that for years. The employees either know nothing about the products, are busy talking to each other or simply avoiding customers altogether. Tried buying a video monitor and needed questions answered. Nobody bothered to help despite me actively engaged in that part of store for 10 minutes. From now on I’ll avoid the aggravation and shop a different retailer online. The low google rating here is obviously an indication that this type of lousy service is standard procedure
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Tacoma offer?
Geek Squad provides tech repair, setup, and support services. You can schedule service either in store or online.
Where is Geek Squad located in Tacoma?
Geek Squad is located at 2214 S 48th St, Tacoma, WA 98409, USA.
What are the operating hours for Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Tacoma for tech support?
You can reach Geek Squad at this location by calling +1 253-476-4871.
Can I schedule Geek Squad service online?
Yes, you can schedule Geek Squad service online through their website.
Does Geek Squad provide services for cell phone and computer repairs?
Yes, services include cell phone repair, computer repair, data recovery, electronics repair, appliance repair, and television repair.
What nearby places can I visit after Geek Squad tech support?
Nearby places to visit include Best Buy for electronics shopping, Blazing Onion Burger Company for dining, and Century Eye Care for optometry services.
Is there convenient lodging near Geek Squad in Tacoma?
Yes, Extended Stay America hotel is nearby, offering convenient accommodations if you need to stay overnight in the area.
Where can I find automotive repair services near Geek Squad?
Firestone Complete Auto Care, located nearby, offers tire and automotive repair services.
Are there dining options near Geek Squad in Tacoma?
Yes, there are several nearby restaurants including Azteca, El Torito, Torero's Tacoma, BJ's Restaurant & Brewhouse, MOD Pizza, and Chuck E. Cheese.