Best Buy

4.1
5637 reviews
Best Buy Logo
Get DirectionsCallWebsite

Business Details

2214 S 48th St, Tacoma, WA
98409, United States
(253) 476-4871
https://stores.bestbuy.com/wa/tacoma/2214-s-48th-st-830.html/?ref=NS&loc=ns100
GoogleFacebookInstagramTwitter

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2214 S 48th St, Tacoma, WA
98409, United States

Hours

Reviews

4.1
5,637 reviews
5 stars
2,945
4 stars
1,423
3 stars
651
2 stars
225
1 star
393

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported poor service, long wait times, and unresponsive employees.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.

Store Management

Customers expressed dissatisfaction with management practices, particularly regarding staffing levels and handling customer complaints.

Product Availability

There were complaints about items being out of stock or misrepresented online, causing inconvenience for customers.

Store Environment

The store environment received mixed reviews; some found it clean and welcoming, while others noted issues like unpleasant odors.
  • PA
    Pely Aguilar
    Nov 11, 2025
    5.0
    A case for my phone
  • AD
    Allen Davis
    Nov 11, 2025
    4.0
    It is a BestBuy. Think large warehouse with electronics everywhere grouped by categories. This is one of the nicer ones in the area. It has a decent amount of parking with a small garage. It is clean and the staff has always been friendly and helpful. Other than the AT&T sales people pushing their services its one of the easier shopping experiences where the sales people don’t seem to be pushing a specific device or manufacture.
  • TH
    Tina Huynh
    Oct 22, 2025
    1.0
    They are so understaffed!! I stood in line for 30 minutes to return an item. Ultimately I left…. If they want to run a business, they should staff the business!
  • MT
    Mike Tadanko
    Oct 17, 2025
    1.0
    Customer service is horrible. The workers dont help anyone. They are all there but ignore the customers. I had a question and there was 4 workers talking to one another. Completely ignoring me. I put my stuff down and walked out of the store. I have had multiple times going in. Always horrible service. Bad customer service. The management aren't better. No one knows how to help or have to look something up because they dont know the area they are working in. Everyone says they're in a different department. They ask if you need help, then when you do, call someone else to take over while they leave you unattended. This store needs new management and new workers. People who know what department they're working in and at least know what they're selling instead of taking 15mins to look it up. Horrible store. Would only recommend knowing what you need, go in, get it, pay and walk out. It'll probably be the fastest time in and out.
  • ES
    Erik Sarvela
    Oct 15, 2025
    3.0
    Geek squad requires an appointment in advance which creates a huge bottleneck at store when customers don’t schedule in advance and still want assistance. A scheduled appointment still took much longer to get seen than it should have because of this.
Read more reviews on Google

Frequently Asked Questions About Best Buy

What products and services does Best Buy Tacoma offer?

Best Buy Tacoma offers TVs, computers, appliances, and more. They provide expert advice, Geek Squad support, and same-day pickup.

What are the opening hours for Best Buy at 2214 S 48th St, Tacoma?

Best Buy Tacoma is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.