Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Stanwood, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
264 reviews
5 stars
214
4 stars
15
3 stars3
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jon, Katy, and Justin for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient handling of transactions and issues, although some noted long wait times due to being short-staffed.
Product Knowledge
Customers frequently commented on the staff's expertise and ability to explain complex details regarding plans and devices, enhancing their overall experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about unresolved issues, particularly regarding promotions and billing, indicating inconsistency in service quality.
- LELeah EatonDec 18, 20255.0She made it very easy, no stress. Very helpful
- CJCourtney JacksonDec 17, 20255.0We worked with a really sweet gal last night who got both my other half and I into new phones. She was patient, kind and great to chat with. We ended up signing up for home Internet, just waiting for its arrival.
- RERon EatonDec 1, 20255.0Great service helping an older person thru the steps on a new phone purchase
- TBtim beeghlyNov 27, 20255.0Handled quickly
- SLSandra LepperNov 2, 20255.0Still suprised that I just had the best customer service from Jon I have had from any business in 20 years, really! Went in with a simple question (and asked about how much I was paying) Left with a new phone and PAYING LESS than I have in years, got crets for being a longtime customer I would not have gotten online. Plus just the level of service, attention, caring, and focus on my needs was really phenomenal! Jon is amazing: smart, kind and really loves helping customers. Please give him a raise:)
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Stanwood, WA location?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
Which major wireless brands are available at the Victra store in Stanwood?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at the Victra Verizon Authorized Retailer in Stanwood?
Services include new lines, upgrades, new devices, and accessories.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services.
What are the store hours for Verizon by Victra in Stanwood?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which payment methods are accepted at the Victra store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon Victra store in Stanwood?
Yes, the store offers free Wi-Fi to customers.
Are there any notable dining options near the Victra Verizon Authorized Retailer in Stanwood?
Yes, nearby dining includes Miyakos Teriyaki, Gyro Stop, Miyako's Teriyaki and Wok, Burger King, Farmers Cafe, and McDonald's, offering various cuisines and quick meal options before or after visiting the store.
What other mobile phone stores are located close to the Victra Verizon Authorized Retailer?
Nearby mobile phone stores include T-Mobile and GoWireless Verizon Premium Retailer, which may provide alternative wireless options and accessories.
Are there any wellness or beauty services near the Victra store?
Yes, nearby wellness and beauty services include Desert Sun Tanning Salons, Equipoise Massage Therapy, Serenity Massage, Island Massage & Spa, Advanced Aesthetics By Dionna, and Lashes by Mary for various spa and beauty treatments.