Feedback on customer service is mixed, with some praising the staff's kindness and compassion, while others report rude and unhelpful interactions.
Pricing
Many customers found the prices to be excessively high, with several mentioning unexpected costs and feeling pressured into additional services.
Quality of Care
While some reviews highlight excellent care and compassion for pets, others express dissatisfaction with the quality of treatment and misdiagnoses.
Communication
Several customers noted poor communication regarding treatment plans and costs, leading to frustration and confusion.
Emergency Services
The clinic received both praise and criticism for handling emergency situations, with some customers appreciating quick service while others felt neglected.
JM
jessie Myname
Dec 12, 2025
5.0
EXCEPTIONAL!!!
We've no need to ever use any other Vet. These folks are caring, compassionate and amazing. Their prices are lower than any others. A full staff of nice, helpful and good people.
CC
Chris
Dec 11, 2025
1.0
Horrible customer service if you enjoyed the mean girls from high-school you would love having the people put you down. -5 stars
AH
Ashley Hayes
Dec 2, 2025
1.0
Didn’t communicate my dog would have to restart his boosters if I rescheduled also the last I talked to today was extremely rude when I had mentions that no one had told me.
CB
Colton Butcher
Oct 17, 2025
1.0
Dog had to have emergency surgery on Monday in two days time a huge lump was on her side so I took her in and they said they would have to charge me again for another exam fee because that has nothing to do with her surgery the Tangerine size lump that mysteriously popped up two days after surgery had nothing to do with them
JF
jenna flerchinger
Oct 13, 2025
5.0
This was my first time at this vca location. The veterinarian and vet techs were incredible. My dog is a very anxious girl and they made her very comfortable and I trusted them to treat her without me in the room. The front desk was also very helpful and friendly. Will 100% be coming back!!!
Frequently Asked Questions About VCA North Division Animal Medical Center
What are the operating hours of VCA North Division Animal Medical Center?
The center is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA North Division Animal Medical Center care for?
They provide care for cats, dogs, exotics, pocket pets, and rabbits.
What veterinary services are offered at VCA North Division Animal Medical Center?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general and preventive care, vaccinations, spay and neuter, and more.
Is VCA North Division Animal Medical Center accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA North Division Animal Medical Center located?
It is located at 8714 N Division St, Spokane, WA 99218, United States.
Does VCA North Division Animal Medical Center offer any special promotions for new clients?
Yes, new clients can access a Free First Exam coupon on their website.
How can I contact VCA North Division Animal Medical Center?
You can call them at +1 509-467-5230 (local) or +1 509-703-5013 (main phone).
Are there any pet grooming services near VCA North Division Animal Medical Center?
Yes, Excel Grooming Salon is nearby and offers pet grooming services.
What nearby places can I visit for coffee before or after my visit to VCA North Division?
Dutch Bros Coffee, a local café and coffee shop, is close by for a convenient coffee break.
If I need auto parts or services while visiting VCA North Division Animal Medical Center, where can I go?
O'Reilly Auto Parts and Country Homes Auto Service are nearby for automotive parts and services.