VCA North Division Animal Medical Center

3.9
357 reviews
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Business Details

8714 N Division St, Spokane, WA
99218, United States
(509) 703-5013
https://vcahospitals.com/north-division
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About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA North Division Animal Medical Center
8714 N Division St, Spokane, WA
99218, United States

Hours

Reviews

3.9
357 reviews
5 stars
215
4 stars
41
3 stars
13
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff's kindness and compassion, while others report rudeness and poor communication.

Pricing Concerns

Many customers expressed dissatisfaction with high prices for services, feeling that costs were excessive compared to other veterinary clinics.

Quality of Care

While some reviews highlight excellent care and compassion for pets, others report negative experiences, including misdiagnoses and a lack of thoroughness in treatment.

Emergency Response

Several customers noted issues with the clinic's handling of emergency situations, including delays and a perceived lack of urgency.
  • MM
    Molly
    Jan 30, 2026
    1.0
    Do not take your pet here. They only care about your money and nothing else. My cat was throwing up so we took her in and they wanted to do an ultrasound which cost about $1000 and I love my baby so we did that. Couldn’t find exactly what was wrong so they insisted on an xray which was another $1000 and we reluctantly agreed and they still couldn’t figure it out. Now they’re insisting I do another ultrasound but with a more “experienced” person and I don’t have the money for that. Why didn’t you use the experienced person to begin with?? Now I’m in debt and my cat is still sick with no idea what’s wrong. I asked what other options there are instead of the ultrasound and they agreed to give me more nausea meds for only a week and Dr. Bergerud made me feel like a horrible person that doesn’t care about my cat because I opted for the meds. I could barely afford the meds but I’m doing all I can and I really don’t need some money hungry doctor to make me feel like crap because I can’t afford any more. If I could afford the ultrasound and any other tests or treatments needed for my cat I would pay for them in a heartbeat
  • JM
    jessie Myname
    Dec 12, 2025
    5.0
    EXCEPTIONAL!!! We've no need to ever use any other Vet. These folks are caring, compassionate and amazing. Their prices are lower than any others. A full staff of nice, helpful and good people.
  • CC
    Chris
    Dec 11, 2025
    1.0
    Horrible customer service if you enjoyed the mean girls from high-school you would love having the people put you down. -5 stars
  • AH
    Ashley Hayes
    Dec 2, 2025
    1.0
    Didn’t communicate my dog would have to restart his boosters if I rescheduled also the last I talked to today was extremely rude when I had mentions that no one had told me.
  • CB
    Colton Butcher
    Oct 17, 2025
    1.0
    Dog had to have emergency surgery on Monday in two days time a huge lump was on her side so I took her in and they said they would have to charge me again for another exam fee because that has nothing to do with her surgery the Tangerine size lump that mysteriously popped up two days after surgery had nothing to do with them
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Frequently Asked Questions About VCA North Division Animal Medical Center

What are the operating hours of VCA North Division Animal Medical Center?

The center is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Which types of pets does VCA North Division Animal Medical Center care for?

They provide care for cats, dogs, exotics, pocket pets, and rabbits.

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