VCA North Division Animal Medical Center

3.9
356 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA North Division Animal Medical Center
8714 N Division St, Spokane, WA
99218, United States

Hours

Reviews

3.9
356 reviews
5 stars
215
4 stars
41
3 stars
13
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff's kindness and compassion, while others report rude and unhelpful interactions.

Pricing

Many customers found the prices to be excessively high, with several mentioning unexpected costs and feeling pressured into additional services.

Quality of Care

While some reviews highlight excellent care and compassion for pets, others express dissatisfaction with the quality of treatment and misdiagnoses.

Communication

Several customers noted poor communication regarding treatment plans and costs, leading to frustration and confusion.

Emergency Services

The clinic received both praise and criticism for handling emergency situations, with some customers appreciating quick service while others felt neglected.
  • JM
    jessie Myname
    Dec 12, 2025
    5.0
    EXCEPTIONAL!!! We've no need to ever use any other Vet. These folks are caring, compassionate and amazing. Their prices are lower than any others. A full staff of nice, helpful and good people.
  • CC
    Chris
    Dec 11, 2025
    1.0
    Horrible customer service if you enjoyed the mean girls from high-school you would love having the people put you down. -5 stars
  • AH
    Ashley Hayes
    Dec 2, 2025
    1.0
    Didn’t communicate my dog would have to restart his boosters if I rescheduled also the last I talked to today was extremely rude when I had mentions that no one had told me.
  • CB
    Colton Butcher
    Oct 17, 2025
    1.0
    Dog had to have emergency surgery on Monday in two days time a huge lump was on her side so I took her in and they said they would have to charge me again for another exam fee because that has nothing to do with her surgery the Tangerine size lump that mysteriously popped up two days after surgery had nothing to do with them
  • JF
    jenna flerchinger
    Oct 13, 2025
    5.0
    This was my first time at this vca location. The veterinarian and vet techs were incredible. My dog is a very anxious girl and they made her very comfortable and I trusted them to treat her without me in the room. The front desk was also very helpful and friendly. Will 100% be coming back!!!

Frequently Asked Questions About VCA North Division Animal Medical Center

What are the operating hours of VCA North Division Animal Medical Center?

The center is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Which types of pets does VCA North Division Animal Medical Center care for?

They provide care for cats, dogs, exotics, pocket pets, and rabbits.