Business Details
2809 Bickford Ave, Snohomish, WA
98290, United States
Certified by Verizon • Feb 22, 2026
(425) 322-5294
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Snohomish, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
471 reviews
5 stars
407
4 stars
22
3 stars
8
2 stars7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Tre, Ryan, and Andrew.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and unexpected charges, indicating a lack of transparency in the sales process.
Store Experience
While many customers reported positive experiences, a few mentioned long wait times and inadequate assistance for non-sales inquiries, suggesting inconsistency in service.
Employee Recognition
Specific employees received high praise for their exceptional service, indicating that individual staff members significantly impact customer satisfaction.
- GGGrace4Today6 days ago5.0Ryan made a difficult situation so much easier. He was knowledgeable and helpful moving forward with a plan upgrade & new phone! I felt so grateful for his help, without feeling pressured. Loved that!
- SMSara McClartyFeb 4, 20265.0Ryan T. at the Snohomish/Bickford Station Verizon store was beyond helpful. I went in due to a phone malfunction and his amazing professionalism and friendly, helpful attitude made getting a new phone and modifying my cell plan a breeze. I can't recommend Ryan T. enough! Top tier service!
- LOLaw firm Group OrlandoJan 29, 20261.0I went to this store in January. When you go there, it’s like going to a shady car mechanic—they’ll mislead you and rob you in any way they can. They upgraded my phone and promised my bill wouldn’t change, but it went up by $200.And they put me in the worst plan
- MVMarin V.Jan 29, 20261.0Be careful when you go to that Verizon store—it’s not an official corporate location, and it can be misleading. The younger staff may take advantage of older people by pushing them to buy unnecessary upgrades.
- JLJudo lifeJan 29, 20261.0This is a scam Verizon store , those kids lied to me to upgrade saying that I get an iPhone and a apple watch with no bill charges but my bill went up by 250 dollars They are misleading you to buy and upgrade to all kind of stuff so the can sell
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Certified February 22, 2026Yext Knowledge Graph
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