Business Details
10315 Silverdale Way Nw, Silverdale, WA
98383, United States
Certified by Verizon • Feb 22, 2026
(360) 447-6874
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Silverdale, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
292 reviews
5 stars
233
4 stars
14
3 stars
14
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were also significant complaints about rude and unprofessional behavior from some employees.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics, including unexpected charges and pressure to purchase additional items.
Staff Knowledge
Many customers appreciated the staff's expertise and ability to answer questions thoroughly, with specific mentions of employees like Derek and Kevin.
Store Experience
The store's atmosphere received mixed reviews, with some customers reporting long wait times and poor service, while others enjoyed a quick and efficient experience.
- WMWilliam MattilaJan 11, 20265.0The man made an arduous typically grueling journey actually bearable and went well far above and beyond
- TMTarence MosleyDec 31, 20255.0Customer service was excellent
- SNSarah NyeOct 4, 20254.0Christian was helpful until he realized I was not going to buy a phone from him so he was not going to make a commission from me. Then he was rude and unprofessional. I'm switching to Xfinity and encouraging everyone I can to do the same.
- SSShelia SpearsMar 22, 20211.0Brian was amazing! No appointment and great customer service..very dissatisfied with The Trails representation who was rude and was a terrible excuse as customer service when all stores around are open! Brian was so awesome working with us! Yes Covid is still active but when all others around the The Trails Verizon store are opening and the Verizon store is open in the Kitsap mall with out appointments what is wrong with Verizon..need to reevaluate this complaint! Very upset!
Frequently Asked Questions About Verizon
What types of products does Verizon in Silverdale offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, home internet, and accessories from popular brands like Samsung, Apple, and Motorola.
What services are available at the Verizon authorized retailer in Silverdale?
They provide services such as new lines, upgrades, new devices, and accessories with knowledgeable staff to assist you.
What are the store hours for Verizon in Silverdale?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Silverdale offer in-store pickup for online orders?
Yes, in-store pickup is available for customers who order online.
What payment options are accepted at Verizon in Silverdale?
The store accepts AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, DISCOVER, MASTERCARD, SAMSUNG PAY, and VISA.
Is there free Wi-Fi available at the Verizon store in Silverdale?
Yes, the store offers free Wi-Fi for customers.
What other mobile phone stores are nearby Verizon in Silverdale?
Nearby mobile phone stores include ZAGG Kitsap and Victra — Verizon Authorized Retailer, providing additional options for wireless devices and accessories.
Are there shopping centers near the Verizon store to visit before or after your purchase?
Yes, Kitsap Mall is a nearby shopping center where you can find various retailers and department stores to explore.
What food or snack options are available near Verizon in Silverdale?
You can find nearby eateries such as Pretzelmaker, Cinnabon, and Baskin-Robbins for quick snacks or desserts.
How can nearby services like optometrists or salons complement a visit to Verizon in Silverdale?
Nearby services such as Dr. Tracy Knight optometrist and Gene Juarez Salons & Spas offer additional health and beauty options to visit before or after your trip to Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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