Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Silverdale, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
286 reviews
5 stars
228
4 stars
14
3 stars
14
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their knowledge and helpfulness, while others were criticized for being rude or unprofessional.
Staff Knowledge
Many customers highlighted the staff's knowledge and ability to answer questions effectively, particularly mentioning employees like Derek, Kevin, and Dani.
Sales Practices
Concerns were raised about misleading sales tactics, including unexpected charges and pressure to purchase additional items.
Efficiency
Several reviews noted quick service and minimal wait times, with some customers appreciating the efficiency of the staff.
Store Environment
Some customers reported a lack of acknowledgment or assistance during their visits, leading to frustration.
- SNSarah NyeOct 4, 20254.0Christian was helpful until he realized I was not going to buy a phone from him so he was not going to make a commission from me. Then he was rude and unprofessional. I'm switching to Xfinity and encouraging everyone I can to do the same.
- PRPaul RockwellJul 27, 20255.0Andrew was amazing! Efficient and extremely knowledgeable
- JKJoyce KellyMar 18, 20245.0Jess Goldsmith and Taylor in the kitsap mall are extremely knowledgeable and helpful. And patient.
- TGTerry GoldenApr 7, 20195.0Very helpful staff.
- DCDaniel ClarkeMar 12, 20165.0Smart and attentive service from the staff here was extremely important since my phone was acting something awful. Patient and helpful give these guys a try if your tired of waiting ages just to have your phone looked at from the big Verizon retailers.
Frequently Asked Questions About Verizon
What types of products does Verizon in Silverdale offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, home internet, and accessories from popular brands like Samsung, Apple, and Motorola.
What services are available at the Verizon authorized retailer in Silverdale?
They provide services such as new lines, upgrades, new devices, and accessories with knowledgeable staff to assist you.
What are the store hours for Verizon in Silverdale?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Silverdale offer in-store pickup for online orders?
Yes, in-store pickup is available for customers who order online.
What payment options are accepted at Verizon in Silverdale?
The store accepts AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, DISCOVER, MASTERCARD, SAMSUNG PAY, and VISA.
Is there free Wi-Fi available at the Verizon store in Silverdale?
Yes, the store offers free Wi-Fi for customers.
What other mobile phone stores are nearby Verizon in Silverdale?
Nearby mobile phone stores include ZAGG Kitsap and Victra — Verizon Authorized Retailer, providing additional options for wireless devices and accessories.
Are there shopping centers near the Verizon store to visit before or after your purchase?
Yes, Kitsap Mall is a nearby shopping center where you can find various retailers and department stores to explore.
What food or snack options are available near Verizon in Silverdale?
You can find nearby eateries such as Pretzelmaker, Cinnabon, and Baskin-Robbins for quick snacks or desserts.
How can nearby services like optometrists or salons complement a visit to Verizon in Silverdale?
Nearby services such as Dr. Tracy Knight optometrist and Gene Juarez Salons & Spas offer additional health and beauty options to visit before or after your trip to Verizon.