Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Long Wait Times
Numerous reviews mentioned excessively long wait times, with some customers expressing frustration over being left waiting for hours without updates.
High Costs
Several customers noted that the services were expensive, with some feeling pressured into unnecessary treatments or upselling.
Mixed Staff Experiences
While many staff members were described as friendly and caring, there were also reports of unprofessional behavior from some receptionists and veterinarians.
Emergency Services
The clinic was recognized for its ability to handle emergencies when other clinics could not, although experiences varied widely.
CP
Clarissa P
1 day ago
5.0
They really do care about your animals well being and do an excellent job at explaining after care. They even gave a follow up call to make sure everything was alright.
JC
Jessica Colon
Jan 4, 2026
5.0
We have taken multiple pets here over the years and have always had a good experience with them. Great care from all the staff. Prices are decent for being an emergency vet.
RW
Rebekah White
Jan 1, 2026
1.0
My dog has been itching for days. Regular vet can’t see her for 3 weeks. Took her in this morning, waited 4.5 hours to be told, “Your dog is stable and it’s not life threatening … the wait is just getting longer … we probably won’t be able to see your dog today, but you can come back tomorrow and do the same thing over again.” Not quite sure how that makes sense … she’s going to be “stable” tomorrow so wouldn’t we just get push off tomorrow, as well? No help, no guidance - Just, “We’re not gonna be able to help you today.” Thank you to the vet hospital for letting my itchy dog sit in a car for 4.5 hours when we could have gotten help somewhere else.
CB
Cherie Brennan
Dec 29, 2025
5.0
I’ve been taking my pets here for years for emergency situations. Today we lost our dog and my husband and I agreed that the process here couldn’t be any kinder, compassionate and caring. We wanted to say thank you to the staff for being so supportive during our difficult time.
SS
Stoner Buttercup (STONER_BUTTERCUP)
Nov 20, 2025
1.0
I should’ve took the warning when The front desk receptionist didn’t know if the visit was gonna cost me or not . Had to explain that online says first visit free and she told me to screen shot it .
But I took the chance and went in anyway.
During my appointment They said the first exam was free but everything else was gonna cost . It just got worse from there . The rabies shot . 100% I was expecting that . But all the other vaccines we questioned because we wanna know what it is you’re going to inject into our cat. I asked The Doctor if There was any natural herbs we could use and she quickly got defensive said she wasn’t going to argue and she said herbs weren’t going to help anything because science proves that herbs can’t prevent diseases ( her words)
Next thing you know she’s saying we also need to get our cat fixed and explained what will happen if we quickly don’t . Then she said our cat has ear mites . Our bill quickly jumped . I said okay I’ll pay for the medicine for the ear mites that she said can only be prescribed . Then said she thinks there’s something living inside our cats ear aside from the ear mites . So now we’re paying for the medicine , ear cleaning and an ear exam which was confusing . When I started to question the 2nd doctor I was talking to. I said let me guess there’s another
Medicine and that’s gonna cost me about 100 keep in mind that’s on top of all of the other cost they threw at us . This 2nd doctor says yes ! Me and my partner look at each other because now we’re 100s in. We tell her okay let’s do it ! She comes back and say she doesn’t want us to have a bad taste in our mouth . So said we currently don’t need the ear exams. I was like but you just said my cat just might have another parasite aside from the ear mites . Then she goes just take the meds we gave and let’s see what happens..
Couldn’t we have did that in the first place before Dr #1 tried to give me all these add ons and price gouge Us.
Just be careful going here !
And read the other reviews !
Frequently Asked Questions About VCA Central Kitsap Animal Hospital
What are the operating hours of VCA Central Kitsap Animal Hospital?
VCA Central Kitsap Animal Hospital is open every day from 7:00 AM to 7:00 PM.
What types of animals does VCA Central Kitsap Animal Hospital care for?
They provide veterinary services for cats and dogs.
What veterinary services are offered at VCA Central Kitsap Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, physical exams, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Central Kitsap Animal Hospital accredited or associated with any professional organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Where is VCA Central Kitsap Animal Hospital located?
It is located at 2238 NW Bucklin Hill Road, Suite 100, Silverdale, WA 98383, USA.
Does VCA Central Kitsap Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon via their website.
How can I contact VCA Central Kitsap Animal Hospital by phone?
You can reach them at +1 360-692-6162 or their main phone number +1 360-633-2791.
What nearby dining options are close to VCA Central Kitsap Animal Hospital?
Nearby, you can find Subway for quick sandwiches and Tessio for pizza and bar dining, perfect for grabbing a meal before or after your visit.
Are there any recreational activities near VCA Central Kitsap Animal Hospital?
Yes, Sky Zone Trampoline Park is nearby, offering active entertainment where families can enjoy time together.
What other health-related facilities are near VCA Central Kitsap Animal Hospital?
Close by are Mickleberry Medical Center (family practice and dermatology), Olympic Plastic Surgery Center, Peninsula Podiatry, and Franciscan Medical Clinic for various medical needs.