Best Buy

4.1
2899 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9551 Ridgetop Blvd NW, Silverdale, WA
98383, United States

Hours

Reviews

4.1
2,899 reviews
5 stars
1,427
4 stars
824
3 stars
360
2 stars
124
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and knowledgeable staff, while others report frustration with long wait times and unhelpful interactions.

Product Availability

Customers frequently noted issues with stock levels, often finding items out of stock or having difficulty locating products.

Repair Services

Many reviews express dissatisfaction with the Geek Squad's repair services, citing long wait times and complications in the repair process.

Store Environment

The store is generally described as clean and well-organized, with a good selection of electronics, although some customers feel the staff can be overly attentive.

Pricing

Customers perceive prices as high, but some appreciate the quality of products and financing options available.
  • LD
    Larry Davis
    Nov 12, 2025
    5.0
    Shout out to KOBE in the TV department. We walked in looking for a specific price point and size tv. Kobe was our sales lead. He gave us the run down on options with excellent informative commentary, helped us work thru the differences, and was patient as we decided within ten minutes. Very helpful. We selected a TCL 55 inch with mini LED and was most happy with this purchase. Thank you Kobe.
  • LW
    Luke Williams
    Nov 7, 2025
    5.0
    I needed to buy a new TV and saw they had a good sale online so I decided to go to the store. The person in that department explained the difference between the models thoroughly and was very helpful. I'm very happy with the one I chose and I have no complaints about the experience.
  • AA
    Alex
    Nov 7, 2025
    4.0
    Nice staff overall, but some salespeople who try to upsell and simply recommend whatever is the most expensive product. Good store overall. I love bestbuy.
  • MM
    Mad Maxx
    Nov 5, 2025
    5.0
    Tim and Rory in the audio installation section did a fantastic job in installation of my new subwoofer making it look clean and sleek
  • NC
    Nick Coryell
    Oct 24, 2025
    2.0
    I made an appointment to fix my cracked screen, and they said over the phone that it would take about 20 minutes. I went in today, and they told me that they don’t even do repairs, and that they’d have to mail it to apple. Why’d they even bother telling me they could repair, let alone make an appointment? No fault to the geek squad guy I talked to, but very aggravating experience today.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Silverdale, WA?

Best Buy in Silverdale is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Silverdale offer curbside pickup?

Yes, Best Buy offers curbside pickup for your convenience.