Brand Certified
Verizon
3.6(305 reviews)
Certified by Verizon ā¢ Feb 22, 2026
Business Details
1255 N 205th St, Shoreline, WA
98133, United States
Certified by Verizon ā¢ Feb 22, 2026
(206) 542-4132
Certified by Verizon ā¢ Feb 22, 2026
https://www.verizon.com/stores/details/washington/shoreline/aurora-village-204072
Certified by Verizon ā¢ Feb 22, 2026
About
Certified by Verizon ā¢ Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Shoreline for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Verizon ā¢ Feb 22, 2026
Hours
Certified by Verizon ā¢ Feb 22, 2026
Reviews
3.6
305 reviews
5 stars
161
4 stars
35
3 stars
19
2 stars
15
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised specific employees for their helpfulness, many others reported poor service, long wait times, and unhelpful staff.
Store Management
Several reviews highlighted issues with store management, including disorganization, lack of knowledge among staff, and failure to follow through on promises made to customers.
Technical Support
Customers expressed frustration with technical support, citing inconsistent information and unresolved issues, leading to dissatisfaction with the overall service experience.
Sales Practices
There were complaints about aggressive sales tactics and upselling, with some customers feeling pressured into purchasing unnecessary services or products.
- LSLacey StirkinsSep 26, 20251.0Consistently horrible service. Today I had to go in because when I called into Verizon to have them transfer my number to a new phone, they disconnected service from both my old phone and new phone and so we were disconnected from the call. This left me without a phone to call anyone, and so I had to go into the store. I explained my situation and they told me it would be a 1 1/2 hour wait!! I kindly explained again that Verizon was responsible for deactivating my line and that I couldn't even reach my family. He stood firm that I would have to wait the hour and a half - unbelievable! I understand waiting your turn, but when your company made an error and your customer can't reach their family, you make exceptions. Poor service per usual.
- GCGabrielle CamarotSep 2, 20255.0For the Best Service, go to This store and ask for Reps Danny or Zach. And if they are busy, Assistant Manager Mike and Retail Manager Joseph Feraldi will take care of you. While I was there, they mentioned a new system was about to launch. It has launched and It works. It speeds things up a lot. The employees like it! All of the employees are good, but these 4 went above and beyond to help me. They were polite, professional, really smart, and they explained things simply so I could understand my phone. Thank you for all your help. Iām sending folks your way!
- BMBrooke MMar 25, 20245.0Ben was amazing! š
- BWBen WadaJan 15, 20241.0Not helpful and rude.
- RYRobert YouristFeb 7, 20233.0Someone stole my identity to get a phone. The company is useless to help fix the problem
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Shoreline, WA?
The Verizon Shoreline store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which smartphone brands does Verizon in Shoreline offer?
Verizon in Shoreline offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon Shoreline store?
The store offers mobile plans, wireless internet plans, voice plans, and products including business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Shoreline provide options for online orders and in-store pickup?
Yes, customers can shop online and pick up their orders in-store, with options including free 2-day shipping, express lockers, and same-day delivery in select areas.
Is Verizon Shoreline wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
How can I schedule an appointment at Verizon Shoreline?
You can schedule an in-store appointment via the Verizon website or through the My Verizon app linked on their site.
What payment methods does Verizon Shoreline accept?
The store accepts payments via check, debit cards, and mobile NFC payments; it does not require cash only.
What nearby dining options are available when visiting Verizon Shoreline?
Nearby dining options include Teriyaki Island for Japanese cuisine, Ahipoki for Hawaiian dishes, IJ Sushi Burrito, Jersey Mike's Subs, Taco Del Mar, Gyro Sababa Shoreline for Mediterranean food, Tasty Pot for Taiwanese food, and Bag O Crab for seafood and Cajun cuisine.
Are there any wellness or beauty services near Verizon Shoreline?
Yes, Hand and Stone Massage and Facial Spa is nearby, offering massage therapy and facial spa services, and Bath & Body Works offers beauty products in the vicinity.
What nearby retail and service stores can complement a visit to Verizon Shoreline?
Nearby retail and services include Costco Wholesale for general shopping and pharmacy needs, Mattress City and Savvy Mattress Outlet for furniture, Home Depot for hardware and home improvement, and Minute Key for locksmith services.
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