Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Shelton, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
466 reviews
5 stars
346
4 stars
45
3 stars
16
2 stars
15
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Liz, Nicole, and Amity.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, with customers noting smooth transitions and fast resolutions to their issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with customer service, including issues with phone transfers and lack of follow-up.
Product Knowledge
Customers frequently commented on the staff's knowledge about products and services, which contributed to their positive experiences.
Store Management
There were mentions of management being polite and helpful, but also some criticism regarding overall store operations and customer service responsiveness.
- SMSEAN MCNEELY3 days ago5.0Top-tier and knowledgeable service, James Diligently helpedme create a tailored business account that would best suit all my needs.
- KSKayla Suggs-ColeDec 23, 20255.0She was very helpful and made the transition go smoothly. Very knowledgeable on my bill and helped me out to make sure I was utilizing weekday I was paying for. Also rolled me information I should knots about my phone to make it last
- CBCharlotte BardellDec 17, 20255.0Nicole M was very helpful and patient with our order.
- RWRonna WhiteDec 3, 20255.0Very knowledgeable and helpful
- CMCassandra MeyerNov 7, 20251.0The reason Im giving a 1 star is the lack of customer service and the fact there Ai answering service will not let you speak to a live agent
Frequently Asked Questions About Verizon
What products does Verizon in Shelton offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Shelton?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What payment options does Verizon in Shelton accept?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Shelton offer in-store pickup?
Yes, in-store pickup is available at this location.
Which brands can I find at Verizon in Shelton?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, PureGear, and more.
Is there free Wi-Fi available at Verizon in Shelton?
Yes, the store offers free Wi-Fi to its customers.
Can I recycle old electronics at Verizon in Shelton?
Yes, Verizon offers electronics recycling services at this location.
What nearby places can I visit before or after shopping at Verizon in Shelton?
Nearby places include Goodwill - Shelton for thrift shopping, Denny's restaurant for dining, and BigFoot Java coffee shop for a quick beverage.
Where can I find shipping and delivery services near Verizon in Shelton?
Shelton Mail & Ship and UPS Authorized Shipping Outlet are nearby for all your shipping and delivery needs.
Are there other mobile phone stores near Verizon in Shelton?
Yes, nearby mobile phone stores include Rent-A-Center and T-Mobile Authorized Retailer, which offer electronics and mobile accessories.