Business Details
301 E Wallace Kneeland Blvd, Shelton, WA
98584, United States
Certified by Verizon • Feb 22, 2026
(360) 427-0430
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Shelton, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
472 reviews
5 stars
349
4 stars
45
3 stars
16
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Liz, Nicole, and Amity.
Product Knowledge
Staff demonstrated a strong understanding of products and services, assisting customers effectively with their needs.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about poor customer service experiences, particularly regarding phone support and billing issues.
Efficiency
Several customers noted quick service and smooth transactions, often completing their purchases in under an hour.
Store Environment
The store atmosphere was described as welcoming and pleasant, contributing to a positive shopping experience.
- MWMatt WilliamsFeb 12, 20265.0Bought a new phone and they set it up for me. Works great. Very professional staff.
- DVDoreen VitekJan 24, 20265.0We had a lot of questions and needed a lot of extra information, James, Jared, Liz were very knowledgeable and kind.
- SMSEAN MCNEELYJan 9, 20265.0Top-tier and knowledgeable service, James Diligently helpedme create a tailored business account that would best suit all my needs.
- KSKayla Suggs-ColeDec 23, 20255.0She was very helpful and made the transition go smoothly. Very knowledgeable on my bill and helped me out to make sure I was utilizing weekday I was paying for. Also rolled me information I should knots about my phone to make it last
- CBCharlotte BardellDec 17, 20255.0Nicole M was very helpful and patient with our order.
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Certified February 22, 2026Yext Knowledge Graph
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