Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unhelpful.
Product Availability
Customers noted a good selection of products, but some reported issues with stock levels and availability of specific items.
Return Policy Issues
Several reviews highlighted frustrations with the return policy, particularly regarding defective products and the handling of returns.
Store Atmosphere
The store is generally described as clean and well-organized, but some customers experienced issues with staff engagement and assistance.
Geek Squad Performance
Experiences with Geek Squad vary widely, with some customers praising their service while others reported significant dissatisfaction.
IB
Ivy B
1 day ago
5.0
Emilio helped us a find a great deal on a tv and was super helpful answering our questions!
CW
Cheryl Wheeler
2 days ago
2.0
Unhelpful, unprofessional salespeople. Cashiers are nice. I only buy things here because it's convenient. I figure they just don't bother training their employees.
MM
Megan
2 days ago
3.0
The employees are great, super friendly and helpful. The store is very well organized and well stocked. However the new bright LED sign facing Northgate Way is obnoxious - too bright and an eyesore and nuisance to the surrounding block
TD
Tunch Davis
Nov 8, 2025
5.0
Okay, so today was a day for me !! I needed so much in so little time but my new one spotted melanin friend Zaniab got the job done !! We laughed, I got on her nerves but it got done…. thanks my love !
TP
Tom Parker
Oct 25, 2025
4.0
At first, this store seemed to have a limited selection, but it turned out they had everything we were looking for! The guard and staff at the entrance were very friendly, greeting us as we came and went. Everyone we interacted with was helpful and went out of their way to make sure our visit exceeded expectations. I highly recommend this location!
What products can I find at Best Buy in Seattle Northgate?
You can shop TVs, computers, appliances, and more at Best Buy Seattle Northgate.
What are the store hours for Best Buy at 330 NE Northgate Way?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Seattle Northgate offer curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get repair services at this Best Buy location?
Yes, this Best Buy location provides service repair through Geek Squad.
Does Best Buy Seattle Northgate accept debit cards?
Yes, debit card payments are accepted at this Best Buy store.
Is recycling electronics available at Best Buy Seattle Northgate?
Yes, Best Buy offers electronics recycling services at this location.
What nearby dining options are available near Best Buy Seattle Northgate?
You can enjoy food at nearby Domino's Pizza or Tian Fu, a Chinese restaurant, both located close to Best Buy.
Are there eyewear or eye care clinics near Best Buy Seattle Northgate?
Yes, Northwest Eye Surgeons and Visionworks Northgate North are optometrists located near Best Buy.
Where can I find salons near Best Buy Seattle Northgate?
Nearby salons include Capillos Salon, Sola Salon Studios, IMAGE Studios - Seattle Northgate, and 206 Salon.
How can nearby points of interest help me plan my visit to Best Buy Seattle Northgate?
You can combine your trip to Best Buy with meals at nearby restaurants like Romano's Macaroni Grill or enjoy outdoor activities at Hubbard Homestead skate park nearby.