Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Richland, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
222 reviews
5 stars
189
4 stars
9
3 stars3
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Store Experience
Several reviews highlighted positive experiences at the store, noting cleanliness and a welcoming atmosphere.
Technical Support
While some customers had issues with technical support, others appreciated the persistence of staff in resolving problems.
Pricing Concerns
A few customers expressed dissatisfaction with pricing and additional fees, indicating a need for more transparency.
- SHShannon Hofstad4 days ago5.0Austin was very knowledgeable and helpful in our stolen phone situation. I’d work with him any day of the week.
- JDJill Dodson6 days ago5.0These guys were excellent! Fantastic customer service, very personable and easy and offered great deals. Thanks you guys!
- DCDanielle CleggDec 30, 20255.0Walked in ready for an upgrade. Customer Service was great on top of a seamless transition throughout the visit. Thanks a million!
- FPFaris PiraliDec 4, 20251.0Not the best experience we had here. I wouldn't go to this place. This is not a actual Verizon store, it's a third-party retailer and they charge a lot extra money if you needed a device. They should be upfront with people instead of hiding these additional cost.
- MHMelissa HollenbeckNov 11, 20255.0I had a bad experience at the Kennewick store. I came to the Verizon Queensgate in Richland and have the best experience. Very knowledgeable and helped me end up getting the device that I needed +2 other For free. Will continue to go to the store.
Frequently Asked Questions About Verizon
What products does Verizon at 2661 Queensgate Dr offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Richland, WA?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon provides in-store pickup for customers.
Which payment methods are accepted at Verizon Richland?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle old electronics at the Verizon store?
Yes, Verizon offers electronics recycling services.
What languages are spoken at the Verizon Richland store?
The store offers services in English and Spanish.
Is free Wi-Fi available at the Verizon location?
Yes, free Wi-Fi is available at this Verizon store.
Are there any places to eat near Verizon in Richland?
Nearby dining options include Crumbl Cookies, Five Guys, Chipotle Mexican Grill, QDOBA Mexican Eats, Panera Bread, and Fiesta Mexican Restaurant and Catering.
Where can I get a haircut near the Verizon store?
Great Clips is a nearby hair salon where you can get a haircut.
What other mobile phone stores are located near Verizon in Richland?
Nearby mobile phone stores include Cricket Wireless Authorized Retailer and two AT&T Stores.