Business Details
About
Cell Phone StoreTCC
TCC Richland, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1041 George Washington Way.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
871 reviews
5 stars
806
4 stars
19
3 stars7
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Erick received numerous positive mentions for his exceptional customer service, being described as helpful, knowledgeable, and professional.
Sales Experience
Brennen was frequently praised for his personable approach and ability to assist customers in finding the best deals, although there were some complaints about transparency in pricing.
Efficiency
While many customers appreciated the quick service, some expressed frustration over lengthy wait times during transactions.
Mixed Feedback
There were a few negative experiences regarding billing issues and perceived deceptive practices, indicating inconsistency in service quality.
- JMJoe Martinez6 days ago5.0Brennen was excellent to work with. He was very knowledgable great to work with. Great experience. Thank yoy.
- KKKellyJan 5, 20265.0Riley thank you so much for helping me on New years with my phone and plan! I was frustrated with my number not porting over and billing issues. I appreciate your patience, help and understanding in my headache of a process. You are an exceptional customer service person and i will be coming back to your store for future service. If someone like Riley had not been there and took her time to get this resolved I would’ve taken my business elsewhere. Thank you again Riley!
- EBEileen BurgerJan 4, 20265.0This place is awesome! Erick was wonderful
- CCCelsa CortezDec 27, 20255.0Erick me ayudo mucho! se habla español en esta tienda
- JCJackson ConradDec 12, 20255.0Brennen was very personable and easy to work with, answered all my questions and got me what i wanted in a timely manner, would recommend
Frequently Asked Questions About Verizon
What services does Verizon at 1041 George Washington Way in Richland provide?
Verizon offers smartphones, tablets, Verizon home internet, business accounts, device activation, bill payments, and various Verizon Wireless plans including 5G service.
What are the operating hours of Verizon in Richland?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Does Verizon Richland offer in-store pickup or curbside pickup services?
Yes, Verizon Richland offers both in-store pickup and curbside pickup options for customer convenience.
Which brands of devices are available at Verizon Richland?
Verizon Richland carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Richland?
You can schedule an appointment through their reservation website at https://www.tccrocks.com/appointments/.
What protective plans does Verizon Richland promote for mobile devices?
They promote Total Mobile Protection to help keep your device covered against damage or loss.
What payment methods are accepted at Verizon Richland?
The store accepts payments by debit card, paycheck, and also supports in-store shopping.
Are there any nearby restaurants where I can eat before or after visiting Verizon Richland?
Yes, nearby restaurants include Burger King, Arby's, Hyde Tap and Lounge, Taco Time, Chicken & Bowl, Teahaus, and Jimmy John's, offering a variety of dining options.
What nearby hotels can visitors use when coming to Verizon Richland?
Homewood Suites by Hilton Richland is a nearby hotel offering accommodation for visitors to the area.
Are there financial or tax service providers near Verizon Richland for customer convenience?
Yes, nearby financial and tax services include Liberty Tax, Moneytree, Sanford Lending, Premier Mortgage Resources - PMR, Edward Jones - Financial Advisor, and Yakima Federal Savings & Loan Association.