Brand Certified
Verizon
4.8(879 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1041 George Washington Way, Richland, WA
99352, United States
Certified by Verizon • Feb 22, 2026
(509) 942-1555
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/wa/richland/1041-george-washington-way.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Richland, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1041 George Washington Way.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
879 reviews
5 stars
814
4 stars
19
3 stars7
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Erick and Brennen received numerous positive mentions for their helpfulness, professionalism, and ability to resolve issues quickly.
Knowledgeability
Many customers praised the staff for their knowledge about products and plans, particularly highlighting Brennen's and Erick's expertise.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing transparency and deceptive sales practices, indicating a need for improved communication.
Efficiency
Several reviews noted that while service was generally quick, some customers experienced long wait times during transactions.
- DSDiane Salois1 day ago5.0Erick did an awesome job!
- LHLori HoganFeb 10, 20265.0Brennen did a wonderful job. He fixed problems on both of our phones in less than 15 minutes.
- AMAnn MacheckFeb 9, 20265.0Brennen He was very nice and helped us with all our needs.
- MHMarsha HalversonFeb 4, 20265.0Erick did a wonderful job helping with my Galaxy Device
- SEScott EngleJan 22, 20265.0Brennen was super helpful and attentive to all my needs. He was eager to help and talked casually with me through the entire process 10/10 ask for his help
Frequently Asked Questions About Verizon
What services does Verizon at 1041 George Washington Way in Richland provide?
Verizon offers smartphones, tablets, Verizon home internet, business accounts, device activation, bill payments, and various Verizon Wireless plans including 5G service.
What are the operating hours of Verizon in Richland?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Does Verizon Richland offer in-store pickup or curbside pickup services?
Yes, Verizon Richland offers both in-store pickup and curbside pickup options for customer convenience.
Which brands of devices are available at Verizon Richland?
Verizon Richland carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Richland?
You can schedule an appointment through their reservation website at https://www.tccrocks.com/appointments/.
What protective plans does Verizon Richland promote for mobile devices?
They promote Total Mobile Protection to help keep your device covered against damage or loss.
What payment methods are accepted at Verizon Richland?
The store accepts payments by debit card, paycheck, and also supports in-store shopping.
Are there any nearby restaurants where I can eat before or after visiting Verizon Richland?
Yes, nearby restaurants include Burger King, Arby's, Hyde Tap and Lounge, Taco Time, Chicken & Bowl, Teahaus, and Jimmy John's, offering a variety of dining options.
What nearby hotels can visitors use when coming to Verizon Richland?
Homewood Suites by Hilton Richland is a nearby hotel offering accommodation for visitors to the area.
Are there financial or tax service providers near Verizon Richland for customer convenience?
Yes, nearby financial and tax services include Liberty Tax, Moneytree, Sanford Lending, Premier Mortgage Resources - PMR, Edward Jones - Financial Advisor, and Yakima Federal Savings & Loan Association.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website